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CPA Firm Sees Dramatic Increase in Billable Hours With AltiGen

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KANSAS CITY, MO--(Marketwire - August 18, 2009) - AltiGen Communications, Inc. (NASDAQ: ATGN), a leading provider of 100 percent Microsoft-based VoIP business
phone systems and unified communications solutions, announced today at the
annual Boomer Technology Circle conference that its VoIP solution has
provided significant return on investment for accounting firm member
Gifford & Cox, LLC.

Gifford & Cox, LLC is a firm of Certified Public Accountants and
Consultants with offices across Western Nebraska. The firm's services are
provided to closely held companies and family owned businesses such as tax
planning and preparation, accounting and auditing.

"Our firm maintains offices in four cities during tax season," noted
Gifford & Cox Partner Kyle Gifford. "During the rest of the year, we
provide services from two offices. We had traditional phone systems in
each location, and adapting to the seasonal increase and decrease in staff
was difficult and expensive to maintain. These limitations made it
difficult for staff and clients to communicate. It also directly impacted
customer satisfaction, as well as the amount of time accountants were able
to spend with clients. While looking for a solution, we were referred to
AltiGen by Gary Boomer, the founder of the accounting association Boomer
Technology Circles."

By implementing AltiGen's VoIP solution, Gifford & Cox, LLC is now able to:

-- Communicate across all four offices as if employees were in the same
building
-- Easily connect clients with employees who move from office to office
-- Allow staff in all locations to answer incoming phone calls from any
location
-- Utilize call reporting to easily track and bill time spent with
clients via the phone
-- Schedule and connect clients and employees using AltiGen's integrated
conference bridge

"The AltiGen solution is the ideal architecture for multi-location
organizations like Gifford & Cox," noted AltiGen partner Brian Gregory of
Network Innovations. "The AltiGen platform provides seamless connectivity
and a single system view for all of the firm's employees, irrespective of
where they happen to be working at that moment."

"I am personally capturing 15-30 minutes of billable time each day that
without a doubt I've been missing over the years," added Gifford. "When we
factored this across our entire team, we found we would be able to recoup
our entire investment in the AltiGen system within six months. Even
better, we've made it much easier for our clients to work with us."

About AltiGen Communications

AltiGen Communications, Inc. (NASDAQ: ATGN) is a leading provider of 100
percent Microsoft-based VoIP business phone systems and Unified
Communications solutions. Having more than 10,000 customers around the
world, AltiGen solutions are designed for high reliability, ease of
use, seamless integration to Microsoft infrastructure technologies, and are
built on a scalable, open standards platform. AltiGen's worldwide
headquarters is in Silicon Valley, California, with international
operations based in Shanghai, China. Local sales, service and support are
provided by AltiGen's worldwide network of over 300 certified partners.
For more information, call 1-888-ALTIGEN or visit the web site at
www.altigen.com.

 

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