Snap-on Inc is a manufacturer of premium tools and software for professional technicians. Hand tools are sold through franchisee-operated mobile vans that serve auto technicians who purchase tools at their own expense. A unique element of its business model is that franchisees bear significant risk, as they must invest as much as $375,000 in the van, inventory, and software. At the same time, franchisees extend personal credit directly to technicians on an individual tool basis. Snap-on currently operates three segments-Repair systems and information Group, Commercial and industrial Group, and Snap-on Tools Group-which accounted for 30%, 30%, and 40%, respectively, of its $3.6 billion 2020 manufacturing revenue.