A Storm is Upon Facebook's Empire

The world's most famous social platform is amid a storm, being hit on several fronts. Scrutiny has been getting only worse since September 13th  when The Wall Street Journal began running a series titled "The Facebook Files" causing shares of Facebook Inc (NASDAQ:FB) to drop 12% since then.

Massive Outage

Just as Facebook's Antigone Davis was live on CNBC defending the company over a whistle blower's accusations that it encourages hate speech for profit's sake, company-owned services suddenly went offline for nearly six hours, making the company's worst outage in years owing to a configuration issue. Ms. Frances Haugen revealed internal research data that suggests Instagram is harmful to the mental health of teens.

"The Facebook Files"

On Tuesday, the former Facebook product manager testified in front of the Senate that the company's sites and apps harm children's mental health and encourage society divisions after she told CBS News on Sunday that she had shared internal Facebook documents with the Wall Street Journal that showed the app is harmful to girls' mental health.

The 37-year-old turned whistleblower heavily criticized the company during her hearing in the Senate. Founder Mark Zuckerberg didn't keep quiet. He found the latest accusations to be illogical and at odds with the company's goals. In a letter to staff, he even emphasized the company's efforts to prevent and combat harmful content.

The world's most popular social media site has 2.7 billion monthly active users but hundreds of millions of people also use the company's other products, including WhatsApp and Instagram.

But the social media giant is being criticized for not protecting the privacy of its users as well as for not taking adequate action to combat the spread of disinformation.

Haugen claims that the company's leadership is working in the shadows because it knows how to make the platform safer, but it won't make necessary changes because astronomical profits are prioritized over people.

It Seems That Facebook Fears Apple More Than the Regulators

This Time is Different

Facebook's business kept dancing in the rain even after the Cambridge Analytica scandal that involved improper use of data of 87 million Facebook members the site didn't change much. This time around, this will hardly be the case. Zuckerberg still passionately believes that Facebook is a force for good but it's getting harder and harder to find people on Capitol Hill who share his sentiment.

His arguments are also at times overly simplified. He poses a question of why a company would want to make people angry, yet it's been proven more than once that provoking any emotion, whether it's joy or anger, increases engagement on social media platforms.

"The Big Tobacco Moment of Truth"

After all, it's been 25 years since they were updated. However, regulation is never good for business so it seems that this time around, Facebook will have to make some changes if it wants to stay in business.

The post A Storm Upon Facebook's Empire appeared first on IAM Newswire.

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