Psychology

Listening to customers is good for business. A single customer service call can make the difference between keeping and losing a customer, according to a new survey conducted by 3Gem Research & Insights and data collected by the Callminer 2018 Churn Index Survey.  Callminer found that 91...

Ian Winer, global citizen and former director of equity trading at Wedbush Securities, joined Benzinga's PreMarket Prep trading show last week to discuss why he chose to leave Wall Street behind and devote his life to community service in third-world countries. Change Of Direction Winer said...

Every year, many of us gather around the dinner table and overindulge in a Thanksgiving feast. Between scoops of stuffing and pours of gravy, there’s time to catch up on what the family has been up to since last year. What is there to talk about this year? Some new, some old … and some...

Fatigue is one of the most common health and safety concerns among drivers on the road, and while sleep loss often plays a role in feeling fatigued, counting hours doesn't always tell the whole story. SleepSafe Drivers Director of Key Accounts and Risk Mitigation Mary Convey delivered a...

During the CityLab Detroit Conference, several public officials and higher education leaders from across the country discussed ways in which communities and universities are unleashing opportunity and seeking talent on a city level. The panelists within the political sector included Detroit...

The S&P 500 started off the fourth quarter on shaky ground, pulling back about 8 percent from its September highs. On Thursday’s Benzinga PreMarket Prep show, co-host Dennis Dick discussed how traders should approach market corrections and what action he’s been watching...

In a smartphone-obsessed world, can anyone stay off the ubiquitous gadgets for even a single day? Four team members at Loup Ventures experimented with going phoneless for seven days. The staffers used Apple Inc. (NASDAQ: AAPL)'s Apple Watch S4 while their iPhone screens were dark. "Going...

Tesla Inc (NYSE: TSLA) stock rocketed 12.7 percent higher Tuesday after the company disclosed it will be announcing third-quarter earnings after Wednesday's market close, which Electrek said is a week ahead of schedule. While investors don't yet know just how good the numbers will be,...

Every investor not living under a rock knows Warren Buffett, Chairman and CEO of Berkshire Hathaway Inc. (NYSE: BRK-A)(NYSE: BRK-B), but they might not be as familiar with Charlie Munger, Buffett’s business partner and Vice-Chairman of Berkshire Hathaway. Munger is Buffett’s right-...

Like many investors, Danielle Shay Gum, director of options trading at Simpler Trading, started in a different job and found her way to trading in the search for ways to make money from home and to do something different. No Experience Necessary  While it may be helpful to have a...

Anne-Marie Baiynd, trader and author at Thetradingbook.com, joined Benzinga’s PreMarket Prep trading show on Thursday morning. Baiynd discussed the psychology of trading, including the dangers of FOMO; how she handled Wednesday’s sell-off; and her approach to market volatility...

Warren Buffett, Chairman and CEO of Berkshire Hathaway (NYSE: BRKA), is arguably the greatest investor of our time. With a focus on buying undervalued companies with durable competitive advantages, Buffett earned excellent returns for Berkshire’s shareholders. In the past 20 years, Berkshire...

Benzinga recently examined Merlin, a jobs platform that matches mostly blue-collar hourly talent with employers looking to hire. One of the co-founders, Güimar Vaca Sittic, a New York-based tech entrepreneur and prolific angel investor who's backed more than 100 companies, shared...

Last week, Tesla Inc. (NASDAQ: TSLA) CEO Elon Musk faced scrutiny for his tweets bashing the SEC just days after his securities fraud settlement. Loup Ventures’ Gene Munster weighed in on the erratic CEO’s behavior. What Happened “Elon Musk’s desire to win every battle may...

According to Javelin Strategy and Research, the number of identity theft cases has risen for four consecutive years. Approximately 16.7 million people were victims of identity theft in 2017, accounting for $16.8 billion in losses. Given constant news stories about security breaches, there's no...