Harte-Hanks Inc is a multi-channel marketing company develops integrated solutions to connects brands and customers. The Company offers a variety of integrated, multichannel, data-driven solutions for top brands around the globe. It offers range of marketing services and data management software, in media from direct mail to email. Its operating business segments are Customer Interaction and Trillium Software. The Customer Interaction services offer variety of integrated, multi-channel, data-driven marketing service solutions for its customers. The Trillium Software is a enterprise data quality solutions provider. The full complement of technologies and services includes global data profiling, data cleansing, enrichment, and data linking for e-business, customer relationship management, data governance, enterprise resource planning, supply chain management, data warehouse, and other enterprise applications. The Company operates teleservice workstations around the globe providing contact center solutions such as: speech, chat, integrated voice response, email, social cloud monitoring and web self-service. It provides both inbound and outbound contact center services and support many languages with its strategically placed global locations for both consumer and business-to-business markets. Its services include digital printing, print on demand, advanced mail optimization, logistics and transportation optimization, tracking, commingling, shrink wrapping and specialized mailings. The Company also maintains fulfillment centers throughout the U.S. where it provides custom kitting services, print on demand, product recalls and freight optimization allowing its customers to distribute literature and other marketing materials. The Company provide services to the retail, high-tech/telecom, financial services, automotive and consumer brands and pharmaceutical/healthcare vertical markets, in addition to a range of selected markets. Its business faces competition in all of its offerings and within each of its vertical markets. The Company is subject to a variety of domestic and international legal and regulatory requirements that impact its business, including, for example, regulations governing consumer protection and unfair business practices, contracts, ecommerce, intellectual property, labor and employment, securities, tax and other laws that are generally applicable to commercial activities.
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