Market Overview

Guidehouse Announces Expansion of Unclaimed Property Solution


Addition of location and outreach services unifies one-stop shop for companies requiring unclaimed property assistance

Guidehouse, a leading consultancy and solutions provider to the commercial and public sectors, today announced an expansion of its Unclaimed Property Solutions service offering to include Location and Outreach Services. The expanded offering unifies Guidehouse's nationwide location services and state-of-the-art contact center to create a one-stop shop for any company requiring assistance in locating or contacting missing customers such as beneficiaries or accountant holders.

"I am excited that we have expanded on our already robust Unclaimed Property Services," said Ellen Zimiles, leader of Guidehouse's Financial Services Advisory and Compliance segment. "By adding location and outreach services, we are bridging the gap between risk mitigation and operational efficiency."

The new Location and Outreach components will work synergistically with Guidehouse's industry leading Decedent Identification services and empower companies to identify, locate, and contact individuals at one of the highest success rates in the market, eliminating hand-offs between multiple vendors, reducing data security risks, and completing the outreach process quicker.

"Unclaimed Property compliance and risk mitigation remains a challenging and costly function for businesses with varying state dormancy and reporting requirements. The cost of compliance creates headaches that business leaders are tired of grappling with," said Jonathan Berry, Partner in Guidehouse's Financial Services Advisory and Compliance segment and practice leader for Insurance and Investment Management industries. "With the introduction of a fully integrated solution, we're excited to help companies effectively and efficiently comply with unclaimed property laws and escheat reporting requirements, allowing them to focus on other areas that are core to their business."

Guidehouse takes a data-driven approach to location services, leveraging curated commercial data to provide the most current contact and location information for beneficiaries or missing individuals. Guidehouse complements this data with an advanced matching engine that leverages sophisticated algorithms to accurately identify and locate people even with missing or erroneous information to create a more reliable and less expensive process for clients.

A complement to the Unclaimed Property Solutions offering is Guidehouse's contact center managed service, which sends millions of letters and performs millions of outbound calls annually. With KLAS recognized performance and national and international locations, it is one of the most advanced contact center services in the United States.

"Our advanced capabilities enable us to meet even the most aggressive service level targets while providing transparency to our client's activity," added James Ouellette, Director in the Financial Services Advisory and Compliance segment at Guidehouse and leader of the firm's Unclaimed Property Services offering.

For more information, please visit Guidehouse Financial Services.

About Guidehouse

Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. Headquartered in McLean, VA., the company has more than 8,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit:

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