NICE Extends RingCentral Partnership for Selling RingCentral Contact Center Globally

by Anusuya Lahiri, Benzinga Editor
May 25, 2021 9:38 AM | 1 min read | Make a Comment
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  • NICE Ltd NICE and RingCentral Inc RNG have extended their multi-year agreement to market and sell RingCentral Contact Center globally to tap the accelerated purchase of UCaaS and CCaaS together.
  • RingCentral can deliver superior integrated UCaaS-CCaaS solution through the combination of RingCentral's MVP platform with NICE CXone, RingCentral COO Anand Eswaran stated.
  • RingCentral Contact Center will help organizations create superior customer experiences and simultaneously improve workforce agility, reduce costs, and enhance customer satisfaction in minimal time, NICE CXone CEO Paul Jarman said.
  • Price action: NICE shares are trading higher by 1.26% at $227.47, and RNG shares are up by 0.53% at $248 on the last check Tuesday.
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