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UPDATE: Xerox Resolves EBT System Outage


Beneficiary access to programs such as SNAP, TANF, and other programs
has been restored to the 17 States where Xerox
(NYSE: XRX) provides EBT service. Re-starting the EBT system required
time to ensure service was back at full functionality. Beneficiaries who
required immediate access to their benefits could work with their local
merchants who could activate an emergency voucher process where
available. We appreciate our clients' patience while we resolved this
issue and apologize for any inconvenience. We realize that access to
these benefits is important to families in the states we serve. We
continue to investigate the cause of the issue so we can take steps to
ensure a similar interruption does not re-occur.


See full press release

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