Amdocs Announces Network Cloud Offerings to Enable Service Agility and Operational Efficiency

ST. LOUIS, Oct. 14, 2014 /PRNewswire/ -- Amdocs DOX, the leading provider of customer experience solutions, today announced new offerings and enhancements to help service providers transition from today's physical networks to network cloud service environments, achieving agile and lean operations, while transforming their networks to deliver user-defined services that can be quickly and simply activated. These new offerings leverage Amdocs' strengths in both the network and IT software domains to provide deployment-ready solutions that support hybrid physical/virtual networks as service providers begin to map out their virtualization strategies in accordance with ETSI network functions virtualization (NFV) standards.

Amdocs Network Cloud Service Orchestrator is an open, vendor-agnostic, catalog-driven solution that enables service providers to define and activate complex services containing virtual network functions (VNFs) from multiple vendors in a matter of days instead of months¹.  Amdocs' patent-pending technology advances the service operational model by converging service fulfillment and assurance into a holistic, real-time process.  The solution enables the continuous design, fulfillment and assurance of network services, from any VNF vendor, utilizing existing service catalog and ordering systems, over all mainstream cloud management systems and SDN (software defined network) Controllers in a hybrid physical and virtual environment.

Amdocs NFV Service Partner Program is focused on pre-integrating a rich set of VNFs and NFV infrastructure elements in order to simplify the complexity of service orchestration, improve service time-to-market, and address end-to-end Service Level Agreement considerations. The program currently has 21 partners including Juniper Networks, Metaswitch Networks, Red Hat and Connectem.

Amdocs has a range of VNF products including Amdocs Policy Controller, the industry's first Policy and Charging Rules Function (PCRF) to fully align with ETSI's NFV ISG blueprint architecture for management and orchestration.  The Amdocs Policy Controller VNF enables service providers to rapidly introduce highly tuned data offers for performance-critical services such as Voice over LTE (VoLTE) and customized market applications, including virtual packet core for enterprise. The Policy Controller is supported by a new orchestration-ready element manager that provides a single point of configuration and management across cloud and bare-metal environments, offering service providers a future-proof solution as they invest in virtualized architectures. 

"Incumbent operational support systems (OSS) vendors like Amdocs are well-placed to address the challenge of how traditional operations bridge to the new management and orchestration requirements for NFV, and to help with physical to virtual network migration," said Caroline Chappell, principal analyst for Cloud and NFV at Heavy Reading.  "Amdocs is early out of the gate with Amdocs Network Cloud Orchestrator, which contains important features for next generation network operations, including support for hybrid (physical and virtual) network management through its catalog-driven approach as well as NFV service orchestration capabilities that talk to industry-standard virtualized infrastructure managers (VIMs). Amdocs' support for openness – allowing co-existence with third-party OSS, VIMs and NFV infrastructures – speaks to a key operator requirement for NFV. The ability to provide a range of consultancy and migration services is also important given the task ahead of operators at this early stage of the market."

"More than 250 service providers run Amdocs' mission-critical solutions. Of those, over 100 already benefit from Amdocs' network-grade, control-plane solutions, with distributed processing of more than 1 billion low latency events per day in some of our larger deployments. This heritage of service management and orchestration gives Amdocs a unique understanding of the communications market and makes us an ideal partner for service providers seeking to realize the benefit of NFV and cloud-based services," said Rebecca Prudhomme, vice president of product and solutions marketing.

"The offerings announced today are designed to help service providers transition to virtual networks via a scalable, software-driven, vendor-agnostic approach and AT&T's announcement naming Amdocs to its User Defined Network Cloud supplier program is further endorsement of this approach. Our CES portfolio, spanning network control and optimization solutions and operational and business support systems, makes us uniquely positioned to bring the business and the network closer and integrate with existing systems for automated end-to-end service management," concluded Prudhomme.

¹According to live customer deployment at a Tier 1 North American service provider. Customer results will vary.

Supporting Resources

• Learn more about Amdocs Network Cloud Service Orchestrator, Amdocs NFV Services Partner Program and Amdocs Virtualized Policy Control
• Keep up with Amdocs news by visiting the company's website
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About Amdocs

For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations.  With revenue of $3.3 billion in fiscal 2013, Amdocs and its more than 22,000 employees serve customers in over 80 countries.

Amdocs: Embrace Challenge, Experience Success.

For more information, visit Amdocs at www.amdocs.com

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2013 filed on December 09, 2013 and our quarterly 6-K forms furnished on February 11, May 15 and August 18, 2014.

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SOURCE Amdocs