Citizens Community Bancorp, Inc. Earns $2.6 Million, or $0.23 Per Share, in 1Q20; First Quarter Highlighted by COVID 19 Preparation

EAU CLAIRE, Wis., April 28, 2020 (GLOBE NEWSWIRE) -- Citizens Community Bancorp, Inc. (the "Company") CZWI, the parent company of Citizens Community Federal N.A. (the "Bank" or "CCFBank"), today reported earnings of $2.6 million, or $0.23 per diluted share, for the quarter ended March 31, 2020, compared to $3.2 million, or $0.28 per diluted share for the previous quarter ended December 31, 2019. In February 2020, the Company's operations were impacted by the COVID19 pandemic where state and national "Stay-At-Home" orders impacted businesses and their abilities to generate revenue. The Bank has initiated its Business Continuity Plan to protect its employees and communities which, in part, included closing lobbies of branches and directing approximately 40% of its workforce to work remotely. Full banking operations, however, continued with emphasis on bankers conducting customer outreach to understand customer needs and provide support for customer needs. Our mortgage team is busy with robust refinancing activity.

The Company's first quarter operating results reflected: (1) improved asset quality that fueled accretion on purchase credit impaired loans and gains on the sale of OREO, (2) a continued robust refinancing market, (3) higher loan loss provisions due to COVID 19 impact on slowing the economy, loan growth and the net impact of specific reserves and net charge-offs, (4) slightly higher non-interest expense due to substantially higher impairment of purchase mortgage servicing, and (5) higher tax expenses.

"We are seeing all industries being impacted by the COVID19 pandemic. Restaurants and hotels have seen significant declines in cashflow, while some selected manufactures have seen an uptick in business related to health care products. The agricultural sector has been negatively affected by commodity prices related to corn and dairy, which may be partially offset by agricultural support from the federal government. Additionally, wholesale distributers are experiencing varying impacts," said Stephen Bianchi, Chairman, President and Chief Executive Officer. "We are closely monitoring borrowers and businesses we serve and are providing debt service relief for those that have been impacted. Specifically, we have provided relief on loan covenants, allowed borrowers to pay interest-only or defer loan payments for a period of time and provided working capital when necessary."

"As the Paycheck Protection Program (PPP) was initiated in early April through the Small Business Administration, we processed over 1,000 loan applications with $124 million being disbursed to customers. We earned new business in the first two weeks of April by being well organized with marketing, process and fulfillment, and because we worked through the weekend to help businesses in our communities. Early survey results showed 98% of our bankers were knowledgeable about PPP, 94% of applicants were very satisfied with their banker and 99% would refer a friend", according to Mr. Bianchi.

"I couldn't be more proud of our colleagues' caring and commitment to our customers, and to each other during this pandemic. They have adapted well to changes and different ways to conduct business, such as using video conferencing for small and large group meetings as colleagues work remotely", Bianchi said.

March 31, 2020 Highlights: (as of or for the quarter 3-month period ended March 31, 2020, compared to December 31, 2019)

• Non-performing assets declined to $19.2 million or 1.28% of total assets at March 31, 2020 from $21.6 million, or 1.41% of total assets at December 31, 2019. The payoff of certain purchase credit impaired loans resulted in accretion to loan interest income of approximately $1.0 million.
  
  
• Loans receivable remained at $1.18 billion at March 31, 2020 despite the repayment of a $12.7 million line of credit on the first business day of the quarter, principal repayments of $5.8 million in one-to-four family loans and $3.2 million of principal repayments on indirect paper.
  
  
• Tangible book value per share (non-GAAP)⁵ was $9.80 at March 31, 2020 compared to $9.89 at December 31, 2019, reflecting earnings and the amortization of intangible assets, more than offset by the impacts of (1) an annual dividend payment, (2) the negative impact on other comprehensive loss of unrealized losses in the securities portfolio and (3) the impact of shares repurchased.
  
  
• The net interest margin ("NIM") increased to 3.64% for the quarter ended March 31, 2020 from 3.41% the prior quarter. The increase primarily related to higher realized nonaccretable discount, included in loan interest income, due to the payoffs of certain purchased credit impaired loans. The net interest margin, excluding realized nonaccretable discount and scheduled accretion was 3.27% for the quarter ended March 31, 2020 compared to 3.26% the previous quarter. The impact of payoff of nonaccrual loans in the quarter increased the net interest margin 3 basis points from the prior quarter. The swift reduction in short-term interest rates by the Federal Reserve is not fully reflected in the March 31, 2020 quarter due to the 125 basis point reduction in short-term interest rates occurring in early and mid-March.
  
  
• The Bank recorded provision for loan losses of $2.0 million for the quarter ended March 31, 2020. In anticipation of a COVID 19-related economic slowdown, management recorded an additional provision for loan losses of $750,000. Various "Stay-at-Home Orders" resulted in temporary business closures, reduced operating capacity and uncertainty regarding potential future revenue and cash flows for certain businesses, including bank borrowers. Approximately $600,000 of the provision was related to loan portfolio growth in the quarter. The remaining provision was related to the impact of net loan charge-offs of $485,000 and necessary increases in specific and unallocated allowance for loan losses. In the fourth quarter of 2019, approximately $800,000 of provision for loan losses was due to loan growth with the remaining $600,000 due to increases in specific and unallocated allowances, and charge-offs.
  
  
• Hotels and restaurants represent our portfolios' two industry sectors most directly and adversely affected by the COVID-19 pandemic. These sectors loans totaled approximately $115 million and $30 million, respectively. At March 31, 2020, the weighted-average loan-to-value percentage and debt service coverage ratio on these hotel industry loans was 58.5% and 1.75 times, respectively. Approximately $21 million of restaurant loans are to franchise, quick-service restaurants.
  
  
• As of March 31, 2020, the Bank had not yet completed any loan modifications due to COVID-related borrower requests. However, by April 22, 2020, the Bank had approved $167.4 million of COVID-related modifications primarily consisting of payment deferrals, $133.4 million of which have been completed. Hotel and restaurant industry sectors represent approximately $94 million of the approved deferrals. $33 million of approved deferrals are in the real estate rental and leasing industry sector, where many of these are to facilitate landlords providing payment deferrals for their tenants.
  
  
• Non-interest income of $3.6 million for the quarter ended March 31, 2020 remained relatively flat compared to $3.8 million for the quarter ended December 31, 2019.
  
  
• Total non-interest expense was higher due in part to increased impairment on mortgage servicing rights due to higher forecasted future prepayment rates, seasonally high professional fees related to the year-end audit and higher FDIC insurance expense due to receiving a lower FDIC insurance credit as the final credit was used this quarter. These expenses were partially offset by gains realized on the sale of foreclosed property.

Estimated Bank and Company capital ratios exceeded regulatory guidelines for a well-capitalized financial institution under the Basel III regulatory requirements at March 31, 2020:

Balance Sheet and Asset Quality
Total assets declined slightly during the quarter to $1.50 billion at March 31, 2020 compared to $1.53 billion one quarter earlier. The slight decline was primarily due to a lower level of cash and investments relative to the prior quarter. Cash and cash equivalents declined to $41.3 million at March 31, 2020 from $55.8 million at December 31, 2019 and securities available for sale declined to $163.4 million from $180.1 million over the same time frame. Securities held to maturity increased to $10.8 million at March 31, 2020 from $2.9 million at December 31, 2019.

Gross loans remained at $1.19 billion at March 31, 2020 despite declines in one-to-four family and originated indirect paper as these loans are paying down principal balances with only modest one-four family new originations being added to the portfolio. New commercial real estate, multi-family, agricultural real estate, agricultural non-real estate and construction loans represented the majority of the core loan growth, while commercial non-real estate declined slightly, and Legacy loans continued their planned reductions. The loan portfolio remained stable despite a $12.7 million line of credit taken on December 31, 2019 and repaid on January 2, 2020.

The originated loan portfolio grew to $790 million or 66.4% of gross loans at March 31, 2020 from $763 million or 64.2% of gross loans at December 31, 2019. Acquired loans declined to $400 million or 33.6% of gross loans from $425 million or 35.8% of gross loans over the same time period. The acquired loans were marked to fair value as of the acquisition date. The Bank's agricultural real estate and non-real estate loans decreased to $121 million or 10.2% of gross loans at March 31, 2020 from $123 million or 10.4% of gross loans at December 31, 2019.

The allowance for loan and lease losses increased to $11.8 million at March 31, 2020, representing 1.00% of total loans, compared to $10.3 million and 0.88% of total loans at December 31, 2019. As previously stated, the increase in the allowance was due to loan loss provisions associated with anticipated COVID 19-related economic slowdowns and uncertainty along with loan growth in specific and unallocated reserves. Increases were modestly offset by net charge-offs, which were $485,000 for the quarter ended March 31, 2020, compared to $257,000 for the quarter ended December 31, 2019.

Nonperforming assets decreased to $19.2 million, or 1.28% of total assets at March 31, 2020, compared to $21.6 million or 1.41% at December 31, 2019. Classified assets decreased $2 million during the current quarter to $39.9 million. Included in classified assets are agricultural real estate loans of approximately $10.2 million at March 31, 2020, compared to $10.5 million at December 31, 2019, and agricultural non-real estate loans of approximately $2.2 million at March 31, 2020, compared to $1.9 million at December 31, 2019.

Deposits decreased $16 million to $1.18 billion at March 31, 2020 from $1.20 billion at December 31, 2019. Part of the deposit decline was due to $12.7 million of deposit funds used to pay off the previously mentioned credit line. Brokered certificates of deposit also declined approximately $12 million during the quarter as the Company reduced the use of the higher costing funds. Brokered and institutional certificates decreased to $41 million at March 31, 2020 from $53 million at December 31, 2019.

Total stockholders' equity decreased to $148 million at March 31, 2020 from $151 million one quarter earlier, as the Company used capital to pay a dividend to shareholders and repurchase stock. The Company's shareholder's equity reflected an accumulated other comprehensive loss of $1.6 million at March 31, 2020 compared to $471,000 a quarter earlier. The decline reflects a market value adjustment to various investment securities that incurred a high level of volatility due to turmoil in the bond market caused by pandemic fears. Tangible book value per share (non-GAAP)⁵ was $9.80 at March 31, 2020, compared to $9.89 at December 31, 2019. Stockholders' equity as a percent of total assets was 9.84% at March 31, 2020, compared to 9.83% at December 31, 2019. Tangible common equity (non-GAAP)⁵ as a percent of tangible assets (non-GAAP) was 7.45% at March 31, 2020, compared to 7.47% at December 31, 2019.

The dramatic decrease in interest rates did have an impact on the Company's investment security portfolio, creating unrealized gains on the mortgage backed securities portfolio. However, the flight to safety caused some temporary turmoil in the valuation of the Bank's investment in Trust Preferred Securities and Student Loan Paper. As such, at March 31, 2020, accumulated other comprehensive loss increased to $1.6 million from $471,000 at December 31, 2019. "This unrealized loss increase is considered to be a temporary event and is not related to long-term credit changes in the portfolios. The Company has the ability and intent to hold these securities to maturity and expects to collect the principal owed at maturity." said Jim Broucek, Executive Vice President and CFO

Effective March 20, 2020, the Company suspended its stock repurchase plan and on February 19, 2020 paid an annual dividend of $0.21 per share. The Company repurchased 156,000 shares during the first quarter for $1.8 million. It is expected the Company will incur some asset growth during the second quarter related to funding PPP loans and the utilization of existing credit lines. However, with an expected slowing economy, commercial loan growth throughout the remainder of the year is uncertain and may be less than previous years.

Review of Operations

Net interest income was $12.7 million for the first quarter of 2020, compared to $11.8 million for the fourth quarter of 2019, and $10.1 million for the quarter ended March 31, 2019. The net interest margin increased to 3.64% for the first quarter of 2020 compared to 3.41% in the preceding quarter and 3.43% for the quarter ended March 31, 2019. For the quarter ended March 31, 2020, the Company's net interest margin benefited from realization of nonaccretable discount due to the prepayment of purchased credit impaired loans of $1.0 million, or 30 basis points compared to $271,000, or eight basis points in the prior quarter. Scheduled accretion for acquired performing loans, was $233,000, $233,000, and $194,000 for the quarters ended March 31, 2020, December 31, 2019 and March 31, 2019, respectively. The net interest margin without realized nonaccretable discount and scheduled accretion was 3.27% for the quarter ended March 31, 2020 compared to 3.26% the prior quarter and 3.34% one year earlier.

Net interest income and net interest margin with and without loan purchase accounting:
(in thousands, except yields and rates)

The yield on interest earning assets was 4.85% for the first quarter of 2020, compared to 4.67% the prior quarter, and 4.66% for the first quarter one year earlier. The increase in the most recent quarter was largely related to payoff of purchased credit impaired loans with associated purchased credit discounts being accreted into interest income on loans. The cost of interest-bearing liabilities decreased four basis points to 1.46% for the first quarter from 1.50% one quarter earlier and two basis points from one year earlier. The primary decrease in the first quarter funding costs was due to lower deposit costs.

Loan loss provision increased to $2.0 million for the quarter ended March 31, 2020 from $1.4 million for the quarter ended December 31, 2019. In anticipation of a COVID 19-related economic slowdown, management recorded provision for loan losses of approximately $750,000. Various "Stay-at-Home Orders" resulted in temporary business closures, reduced operating capacity and uncertainty regarding potential future revenue and cash flows for certain businesses, including Bank borrowers. Approximately $600,000 of the provision was related to loan portfolio growth in the quarter. The remaining provision was related to the impact of net loan charge-offs of $485,000 and necessary increases in specific and unallocated allowance for loan losses. In the fourth quarter of 2019, approximately $800,000 of provision for loan losses was due to loan growth, and $600,000 was primarily due to increases in specific and unallocated allowances.

Non-interest income was $3.6 million for the first quarter compared to $3.8 million for the preceding quarter and $2.3 million for the first quarter one year ago. The current quarter reflects slightly lower gains on sale of loans than the preceding quarter, though still elevated relative to the quarter ended March 31, 2019, due to a continued robust mortgage refinancing environment. Loan fees and service charges increased $192,000 from the prior quarter, primarily due to commercial loan customer activity. Other income decreased from the previous quarter which was elevated due to proceeds on a life insurance policy of $196,000 and was partially offset by a $75,000 prepayment penalty on mortgage back securities in the first quarter of 2020.

Total non-interest expense increased to $10.7 million for the first quarter of 2020, compared to $10.4 million in the prior quarter and $9.9 million for the quarter ended March 31, 2019. The increase in total non-interest expense for the current quarter relative to the previous quarter is primarily due to (1) $480,000 of impairment on mortgage servicing rights, largely due to higher forecasted future prepayments and (2) higher professional fees related to the year-end audit. Additionally, occupancy expenses increased in the current quarter due to higher winter energy and snow removal expenses. The increase in non-interest expenses also reflected a lower FDIC insurance credit of $56,000 in the first quarter, compared to $145,000 in the fourth quarter of 2019. The increase in expenses were partially offset by lower compensation and benefit costs, which decreased $285,000 to $5.4 million. The lower expenses were largely due to lower incentive compensation and modestly higher REO gains. The increase in non-interest expense from the quarter ended March 31, 2020 compared to the quarter ended March 31, 2019 is due primarily to increased overhead resulting from the F&M acquisition and the items noted above, partially offset by merger-related costs incurred in the quarter ended March 31, 2019.

Provisions for income taxes were $937,000, or an effective tax rate of 26.5% for the first quarter ended March 31, 2020 compared to $562,000, or an effective tax rate of 15.1% during the preceding quarter. The prior quarter reflected an adjustment to taxes due to clarifications on the tax treatment for certain United Bank acquired bank-owned life insurance and tax treatment finalization of certain outstanding acquisition items.

These financial results are preliminary until the Form 10-Q is filed in May 2020.

About the Company

Citizens Community Bancorp, Inc. (NASDAQ: "CZWI") is the holding company of the Bank, a national bank based in Altoona, Wisconsin, currently serving customers primarily in Wisconsin and Minnesota through 28 branch locations. Its primary markets include the Chippewa Valley Region in Wisconsin, the Twin Cities and Mankato markets in Minnesota, and various rural communities around these areas. The Bank offers traditional community banking services to businesses, Ag operators and consumers, including one-to-four family mortgages.

Cautionary Statement Regarding Forward-Looking Statements

Certain statements contained in this release are considered "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements may be identified using forward-looking words or phrases such as "anticipate," "believe," "could," "expect," "estimates," "intend," "may," "preliminary," "planned," "potential," "should," "will," "would" or the negative of those terms or other words of similar meaning. Such forward-looking statements in this release are inherently subject to many uncertainties arising in the operations and business environment of the Company and the Bank. These uncertainties include the conditions in the financial markets and economic conditions generally; adverse impacts to the Company or Bank arising from the COVID-19 pandemic; the possibility of a deterioration in the residential real estate markets; interest rate risk; lending risk; the sufficiency of loan allowances; changes in the fair value or ratings downgrades of our securities; competitive pressures among depository and other financial institutions; our ability to realize the benefits of net deferred tax assets; our ability to maintain or increase our market share; acts of terrorism and political or military actions by the United States or other governments; legislative or regulatory changes or actions, or significant litigation, adversely affecting the Company or Bank; increases in FDIC insurance premiums or special assessments by the FDIC; disintermediation risk; our inability to obtain needed liquidity; risks related to the success of the acquisition of F. & M. Bancorp. of Tomah, Inc. ("F&M") through merger (the "F&M Merger") and integration of F&M into the Company's operations; the risk that the combined company may be unable to retain the Company and/or F&M personnel successfully after the F&M Merger is completed; our ability to successfully execute our acquisition growth strategy; risks posed by acquisitions and other expansion opportunities, including difficulties and delays in integrating the acquired business operations or fully realizing the cost savings and other benefits; our ability to raise capital needed to fund growth or meet regulatory requirements; the possibility that our internal controls and procedures could fail or be circumvented; our ability to attract and retain key personnel; our ability to keep pace with technological change; cybersecurity risks; changes in federal or state tax laws; changes in accounting principles, policies or guidelines and their impact on financial performance; restrictions on our ability to pay dividends; and the potential volatility of our stock price. Stockholders, potential investors and other readers are urged to consider these factors carefully in evaluating the forward-looking statements and are cautioned not to place undue reliance on such forward-looking statements. Such uncertainties and other risks that may affect the Company's performance are discussed further in Part I, Item 1A, "Risk Factors," in the Company's Form 10-K, for the year ended December 31, 2019 filed with the Securities and Exchange Commission ("SEC") on March 10, 2020 and the Company's subsequent filings with the SEC. The Company undertakes no obligation to make any revisions to the forward-looking statements contained in this news release or to update them to reflect events or circumstances occurring after the date of this release.

Non-GAAP Financial Measures

This press release contains non-GAAP financial measures, such as net income as adjusted, tangible book value per share and tangible common equity as a percent of tangible assets, which management believes may be helpful in understanding the Company's results of operations or financial position and comparing results over different periods.

Net income as adjusted is a non-GAAP measure that eliminates the impact of certain expenses such as acquisition and branch closure costs and related data processing termination fees, legal costs, severance pay, accelerated depreciation expense and lease termination fees, the gain on sale of branch deposits and fixed assets and the net impact of the Tax Cuts and Jobs Act of 2017, which management believes enhances investors' ability to better understand the underlying business performance and trends related to core business activities. Merger related charges represent expenses to either satisfy contractual obligations of acquired entities without any useful benefit to the Company or to convert and consolidate customer records onto the Company platforms. These costs are unique to each transaction based on the contracts in existence at the merger date. Tangible book value per share and tangible common equity as a percent of tangible assets are non-GAAP measures that eliminate the impact of preferred stock equity, goodwill and intangible assets on our financial position. Management believes these measures are useful in assessing the strength of our financial position.

Where non-GAAP financial measures are used, the comparable GAAP financial measure, as well as the reconciliation to the comparable GAAP financial measure, can be found in this press release. These disclosures should not be viewed as a substitute for operating results determined in accordance with GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other banks and financial institutions.

Contact: Steve Bianchi, CEO
(715)-836-9994

CITIZENS COMMUNITY BANCORP, INC.
Consolidated Balance Sheets
(in thousands)

Note: Certain items previously reported were reclassified for consistency with the current presentation.

CITIZENS COMMUNITY BANCORP, INC.
Consolidated Statements of Operations
(in thousands, except per share data)

Note: Certain items previously reported were reclassified for consistency with the current presentation.

Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)
(in thousands, except per share data)

(1) Costs incurred are included as professional fees and other non-interest expense in the consolidated statement of operations and include costs of $0, $0, and $119,000 for the quarters ended March 31, 2020, December 31, 2019 and March 31, 2019, respectively, and $341,000 for the twelve months ended December 31, 2019, which are nondeductible expenses for federal income tax purposes.
(2) Branch closure costs include severance pay recorded in compensation and benefits, accelerated depreciation expense and lease termination fees included in occupancy and other costs included in other non-interest expense in the consolidated statement of operations.
(3) Audit and financial reporting costs include additional audit and professional fees related to the change in our year end from September 30 to December 31; effective December 31, 2018.
(4) Net income as adjusted is a non-GAAP measure that management believes enhances the market's ability to assess the underlying business performance and trends related to core business activities.
(5) Provision for income tax on net income as adjusted is calculated at our effective tax rate for each respective period presented.
(6) Tax impact of certain BOLI policies acquired from United Bank equal to $300,000.

Nonperforming Assets:
(in thousands, except ratios)

Nonaccrual Loans Rollforward:
(in thousands)

Other Real Estate Owned Rollforward:
(in thousands)

Troubled Debt Restructurings in Accrual Status
(in thousands, except number of modifications)

Credit Quality/Risk Ratings: Management utilizes a numeric risk rating system to identify and quantify the Bank's risk of loss within its loan portfolio. Ratings are initially assigned prior to funding the loan, and may be changed at any time as circumstances warrant.

Ratings range from the highest to lowest quality based on factors that include measurements of ability to pay, collateral type and value, borrower stability and management experience. The Bank's loan portfolio is presented below in accordance with the risk rating framework that has been commonly adopted by the federal banking agencies. The definitions of the various risk rating categories are as follows:

1 through 4 - Pass. A "Pass" loan means that the condition of the borrower and the performance of the loan is satisfactory or better.

5 - Watch. A "Watch" loan has clearly identifiable developing weaknesses that deserve additional attention from management. Weaknesses that are not corrected or mitigated, may jeopardize the ability of the borrower to repay the loan in the future.

6 - Special Mention. A "Special Mention" loan has one or more potential weakness that deserve management's close attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the loan or in the institution's credit position in the future.

7 - Substandard. A "Substandard" loan is inadequately protected by the current net worth and paying capacity of the obligor or the collateral pledged, if any. Assets classified as substandard must have a well-defined weakness, or weaknesses, that jeopardize the liquidation of the debt. They are characterized by the distinct possibility that the Bank will sustain some loss if the deficiencies are not corrected.

8 - Doubtful. A "Doubtful" loan has all the weaknesses inherent in a Substandard loan with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions and values, highly questionable and improbable.

9 - Loss. Loans classified as "Loss" are considered uncollectible, and their continuance as bankable assets is not warranted. This classification does not mean that the loan has absolutely no recovery or salvage value, and a partial recovery may occur in the future.

Below is a breakdown of loans by risk rating as of March 31, 2020:

Below is a breakdown of loans by risk rating as of December 31, 2019:

Below is a breakdown of loans by risk rating as of March 31, 2019:

Deposit Composition:
(in thousands)

Average balances, Interest Yields and Rates:
(in thousands, except yields and rates)

(1) Fully taxable equivalent (FTE). The average yield on tax exempt securities is computed on a tax equivalent basis using a tax rate of 21% for the quarters ended March 31, 2020, December 31, 2019 and March 31, 2019. The FTE adjustment to net interest income included in the rate calculations totaled $0, $8,000 and $42,000 for the three months ended March 31, 2020, December 31, 2019 and March 31, 2019, respectively.

The following table reports key financial metric ratios based on a net income and net income as adjusted basis:

CITIZENS COMMUNITY FEDERAL N.A.
Selected Capital Composition Highlights

Reconciliation of Return on Average Assets as Adjusted (non-GAAP):
(in thousands, except ratios)

(1) See Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

Reconciliation of Return on Average Equity as Adjusted (non-GAAP):
(in thousands, except ratios)

(1) See Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

Reconciliation of Efficiency Ratio as Adjusted (non-GAAP):
(in thousands, except ratios)