Market Overview

Five9: Q3 Earnings Insights


Shares of Five9 (NASDAQ:FIVN) moved higher by 7.26% in after-market trading after the company reported Q3 results.

Quarterly Results

Earnings per share were up 35.00% year over year to $0.27, which beat the estimate of $0.18.

Revenue of $112,143,000 up by 33.87% from the same period last year, which beat the estimate of $101,060,000.


Q4 EPS expected between $0.22 and $0.24.

Q4 revenue expected to be between $114,500,000 and $115,500,000.

Conference Call Details

Date: Oct 29, 2020

Time: 04:30 PM

ET Webcast URL:

Recent Stock Performance

Company's 52-week high was at $148.96

52-week low: $52.51

Price action over last quarter: Up 18.74%

Company Overview

Five9 is a provider of contact-center-as-a-service software. Its applications are in the early stages of replacing on-premises contact center infrastructure with cloud penetration at roughly 15%. CCaaS solutions support omnichannel communication and include automatic call distribution and interactive voice response. Five9's intelligent routing solutions can direct customer inquiries to the call center agent best able to handle a customer's inquiry and suggest the best course of action for an agent to resolve the question quickly and satisfyingly. Over 90% of Five9's revenue is recurring, with two thirds attributed to subscriptions and one third related to usage (in minutes). The company was founded in 2001 and is headquartered in San Ramon, California.


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Posted-In: Earnings