Accenture ACN has signed an extension to its application
outsourcing agreement with RSA for five additional years through the end
of 2020. The extended agreement is designed to further reduce RSA's IT
costs, enhance its product offerings and online presence, and improve
customer service.
Under the agreement, originally signed in 2003, Accenture will continue
to provide ongoing development, implementation and maintenance services
for RSA's applications that support the insurer's commercial and
personal lines operations in the UK, including customer relationship
management, claims processing, policy administration and back-office
applications.
See full press release
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