Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group the
largest Italian mutual insurer, has selected Accenture ACN to
provide back office and IT services under a multi-year agreement
designed to help support and expand its health insurance assistance
services business in Italy.
Accenture will manage a range of back office and contact center
operations for Blue Assistance, including administrative processes such
as policyholder account set-up and data entry for claims settlement and
supplier payment processes. Accenture will also provide development,
implementation and ongoing maintenance services for Blue Assistance's IT
applications that support these operations.
The two companies have also signed a multi-year collaboration agreement
See full press release
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