Accenture to Provide Back Office and IT Services to Blue Assistance Under Multi-Year Agreement

Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group the largest Italian mutual insurer, has selected Accenture ACN to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. Accenture will manage a range of back office and contact center operations for Blue Assistance, including administrative processes such as policyholder account set-up and data entry for claims settlement and supplier payment processes. Accenture will also provide development, implementation and ongoing maintenance services for Blue Assistance's IT applications that support these operations. The two companies have also signed a multi-year collaboration agreement See full press release
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