On April 18, 2013, a new company was created that completely upended the business model of trading commissions on Wall Street.
For the next five and a half years, Robinhood and a bevy of other free trading apps that soon followed took aim at the retail brokerage industry, reaching valuations and acquiring new clients at a rate that indicated they were to be taken seriously by the Wall Street establishment.
Though trading fees had been under pressure for decades, and each of those firms deserves credit for adapting to what is clearly a changing competitive landscape, make no mistake: the final move to industry-wide free trading was Robinhood’s doing.
All of this was a precursor to today, where increased volatility and the elimination of trading fees has contributed to a record amount of retail trading in brokers like Robinhood and the major retail brokers.
This story is the typical path of disruption. A startup creates a new way of doing business (or in some cases, an entirely new market) and is so successful that everybody else is forced to adapt. But this can lead to the double-edged sword of disruption; what happens when the establishment (the ones being disrupted) move to disrupt the disruptor?
This trend has a name: reverse innovation. And it’s affecting more than just Robinhood. In fact, this very same pattern of reverse innovation has happened in other areas of finance.
Over the last decade, companies like Wealthfront, Betterment, and Personal Capital have pioneered an entirely new kind of programmatic investing, bringing about the biggest changes to wealth management since Vanguard introduced the index fund in 1975.
The lesson we can learn from Robinhood and the companies like it is they were so good at disrupting their industry, that maybe they were too good. If they want to survive (and maintain their lofty valuations), they’re going to have to find new ways to once again differentiate themselves from the very companies they were aiming for in the first place.
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