FedEx, Salesforce Collaborate On E-Commerce, Supply Chain Management

  • FedEx Corp FDX and salesforce.com, inc. CRM entered a new multi-year partnership to deliver fast and easy shipping, end-to-end e-commerce, and supply chain management. The financial terms of the deal were not disclosed.
  • The partnership integrates Salesforce Commerce Cloud and Salesforce Order Management with capabilities from FedEx and ShopRunner.
  • The single platform will manage the e-commerce journey of the brands and merchants from promotion and purchase to delivery and returns.
  • FedEx and Salesforce plan to launch the first solution to customers in the U.S. in the Spring of 2022 and announce the pricing at the time of general availability.
  • Price Action: FDX shares are trading lower by 2.15% at $256.15, and CRM lower by 0.20% at $253.59 on the last check Tuesday.
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