eBay Announces Enterprise Unit Regional Fulfillment Significantly Cuts Shipping Times
eBay Enterprise, an eBay Inc. company, today announced it will provide
regional fulfillment services for Walgreens and Paula's Choice to offer their
customers more affordable and faster product delivery.
With fulfillment centers strategically located across North America, eBay
Enterprise helps retailers and brands quickly reach customers no matter where
they live. Regional fulfillment allows clients to distribute products from
various locations and deliver 99 percent of its orders within two days.
Walgreens, the largest drug retail chain in the United States, first signed
with eBay Enterprise in July 2011 for distributing its West Coast
Drugstore.com business and then in the fall of 2012 for Walgreens.com. This
renewal agreement will provide ship-to-store and direct-to-consumer West Coast
order fulfillment from the eBay Enterprise fulfillment center in Reno, Nev.
Since its inception in 1995, Washington-based makeup and skin care provider
Paula's Choice has managed all fulfillment needs through its West Coast
distribution facility near Seattle. With its continued growth and expansion
strategy into brick and mortar locations and potentially home shopping
channels, Paula's Choice needed to expand its capacity and provide a location
that could deliver product quickly to the east coast. With close proximity to
key transportation hubs, the eBay Enterprise Shepherdsville, Ky. facility was
the ideal solution.
"Our distribution facility is in the northwestern corner of the United States,
and many of our customers are east of the Mississippi," says Jon Hughes,
director of operations for Paula's Choice. "We were looking for a proven
fulfillment company with locations that could serve our customer base, and
improve our already fast delivery times," says Hughes. "We also needed the
scale for our growing order volume, technology infrastructure for timely
integration with our system, and a variety of value-added services."
“Today's consumer expects their order quickly, hassle-free and with nominal
shipping fees if any,” said Tobias Hartmann, interim president of eBay
Enterprise. “Our goal is to provide retailers with warehouse and store-based
fulfillment solutions that provide a competitive advantage and exceed their
customers' expectations to build long-lasting loyalty.”
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