Organizations from every industry, big and small, excel
by delivering exceptional customer experiences across all customer
touch points. With the acquisition of BigMachines, Oracle added a key
component to its cloud-based Customer Experience suite of products
that manages the customer lifecycle -- from lead generation and
opportunity management, through quoting and customer service. Oracle
CPQ Cloud (BigMachines) streamlines the sales process from inquiry to
order by enabling sales staff and partners to generate sales quotes,
orders and proposals quickly and accurately -- from anywhere, on any
device. Oracle today announces Oracle CPQ Cloud has continued its
rapid pace of innovation in development, providing customers with new
capabilities that improve sales force performance.
News Facts
-- Oracle today announces Oracle CPQ Cloud's ongoing commitment to
providing value to customers through new features and improvements.
-- With the latest release of Oracle CPQ Cloud, sales professionals and
partners can now access the entire CPQ suite via mobile tablets from
anywhere anytime and stay productive while on the go.
-- Latest enhancements support extended integrations with Oracle Sales
Cloud and Salesforce.com, enabling automation, efficiency, and
accuracy throughout the sales process. Organizations with Oracle Sales
Cloud and Salesforce.com sales force automation tools will appreciate
Oracle CPQ Cloud's ability to leverage the aforementioned solutions
for greater ease-of-use and flexible administration.
-- To further optimize and simplify administration of the solution,
Oracle CPQ Cloud added the following new features and enhancements:
-- Formula Management: Further enables administrators to create
complex pricing and discounting calculations in a drag-and-drop
interface, without scripting or advanced rules.
-- M
igration Rollback: Helps administrators recover from the
inadvertent migration of flawed content between test and
production environments. Rollback returns the production site to a
known recovery point with the touch of a button, effectively
reducing downtime.
-- Function-to-Function Calls: Gives implementers and administrators
the flexibility to optimize and re-use modular scripts.
-- Re-launched Product Help: Offers administrators improved search
and collaborative features to find the information they need to
efficiently build and maintain their sites.
-- Oracle CPQ Cloud has also enhanced benchmarks and tuning for large
quotes.
-- Oracle CPQ Cloud Development benchmarked a 2,000 line item quote
and optimized the most common activities users perform to complete
the sales cycle. As a result, system performance improved up to
80%.
-- While the benchmark targeted large quotes, sales forces that build
smaller quotes can now enjoy a faster, more responsive user
experience, as well.
Integrating with Sales Force Automation Provides Key Benefits
Oracle
CPQ Cloud easily integrates with both Oracle Sales Cloud and with
Salesforce.com. The integrations provide the following benefits:
-- Oracle Sales Cloud: Customers of Oracle Sales Cloud can now easily
integrate their sales force automation tool with Oracle CPQ Cloud.
-- Users will benefit from Oracle CPQ Cloud's category-leading
quoting, configuration, and document generation capabilities
seamlessly integrated within the account and opportunity
management screens of Oracle Sales Cloud CRM. This cohesive
solution helps sales teams better manage and close deals -- for
faster and smarter selling.
-- The integration features single sign-on via SAML for seamless user
experience and security.
-- Oracle CPQ Cloud can import and export information from a variety
of Oracle Sales Cloud standard and custom objects, eliminating the
need for users to re-key data, and ensuring that sales forecasts
are always up-to-date.
-- Salesforce.com: Oracle CPQ Cloud continues to demonstrate its
commitment to support Salesforce.com and Oracle CPQ Cloud joint
customers by continuing to invest in the Oracle CPQ
Cloud-Salesforce.com integration.
-- Recent Oracle CPQ Cloud enhancements include updates to the
administrative capabilities to provide better data synchronization
and reduced system maintenance while utilizing the latest
Salesforce.com integration APIs.
Configuration Goes Mobile
With new features optimized for tablet
devices, Oracle CPQ Cloud provides the following advantages
on-the-go:
-- Collaborative and Engaging Experiences: Modeled with field sales
agents in mind, Oracle CPQ Cloud on the tablet allows sales agents to
sell collaboratively and to offer an engaging and interactive customer
experience via a tablet device.
-- Reduced Sales Cycles: By working side-by-side with the customer, a
field sales agent can easily configure and quote the right products.
This engagement model results in greater customer buy-in, fewer
product iterations, and real-time opportunities to offer cross-sells
and upsells. This, in turn, leads to a more engaged customer, a faster
sales process, and increased win rates.
Supporting Quotes
-- "The addition of Oracle CPQ Cloud to Oracle CX Cloud makes it the best
cloud-based suite of marketing, sales, and customer service tools for
businesses of all types and sizes," said Ken Volpe, Senior Vice
President, Oracle Product Development. "Oracle CPQ Cloud helps improve
customer satisfaction and sales efficiency. Its integration into
Oracle CX Cloud enables sales teams to sell more and sell faster, from
lead to order, and service through renewal."
-- "BigMachines has developed a reputation for building category-leading
CPQ solutions that help customers sell accurately and intelligently,"
said Christopher Shutts, Oracle Vice President of Development, and
BigMachines Co-Founder. "Customers can achieve greater sales
performance and improved customer experiences as a result of Oracle's
commitment to increase investment in the innovation of the Oracle CPQ
Cloud product."
Supporting Resources
-- Learn More About Oracle Cloud
-- Oracle Customer Experience
-- Oracle CPQ Cloud
-- Oracle Sales Cloud
-- BigMachines for Oracle
-- Connect with Oracle Customer Experience Cloud via Facebook, Twitter
Market News and Data brought to you by Benzinga APIs© 2024 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.
Comments
Loading...
Posted In: News
Benzinga simplifies the market for smarter investing
Trade confidently with insights and alerts from analyst ratings, free reports and breaking news that affects the stocks you care about.
Join Now: Free!
Already a member?Sign in