Crawford & Company Purchases Appian BPM Suite

Crawford & Company

has purchased the Appian Business Process Management Suite, a market-leading technology platform that will radically alter the way the company develops software applications. "The Appian BPM Suite, with its mobile and social capabilities, is truly an enabler that will change the way we work with our business partners and ultimately how we service our clients," said Brian Flynn, Crawford's global chief information officer. "Initially, we will use it to drive operational efficiencies, but ultimately we will use it to help us develop new services and solutions." Appian was first introduced to Crawford during development efforts for repairNet, the Company's managed repair service in the U.K. "We decided to acquire Appian for global deployment after reviewing the success of the repairNet project," Flynn said.