An Illinois family almost saw their holiday plans go awry when they mistakenly purchased $10,000 in Disney+ gift cards, thinking they were buying theme park tickets.
They realized their mistake after facing difficulties while trying to use the gift cards. The cards they had purchased were strictly for Disney’s streaming service, Disney+, equating to over 70 years of subscription.
The mix-up caused a flurry of comments on TikTok, with some users offering advice and others expressing doubts about the situation.
An email sent By Benzinga to Disney Plus seeking comment didn’t elicit any response till the time of publishing this story.
In subsequent videos, Coston explained that her parents, both 78 years old, weren’t familiar with streaming services, hence the confusion. She also noted that the gift cards couldn’t be returned since the numbers had been scratched off.
Nevertheless, Coston later shared that Disney had reached out to her parents and agreed to convert the Disney+ gift cards into Disney Parks gift cards, thereby resolving the issue. Benzinga has yet to receive an email response from Disney.
In addition, the media conglomerate is also facing potential competition in the streaming market due to the speculated merger between Warner Bros. Discovery Inc. and Paramount Global.
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