- TTEC Holdings, Inc (NASDAQ:TTEC) expanded collaboration with Alphabet Inc (NASDAQ:GOOG) (NASDAQ:GOOGL) to enable Google's AI-powered Contact Center-as-a-Service (CCaaS) capabilities to boost the real-time interactions with customers across digital and live channels.
- "The partnership with Google Cloud extends TTEC Digital's cross-platform capabilities in developing and delivering world-class cloud environments which accelerate the ability to realize the next generation of client and agent interactions," said Ken Tuchman, Chair and CEO of TTEC.
- "Google is helping enterprises across industries and geographies reimagine contact center interactions for the modern consumer," said Andrew Moore, vice president, and general manager of Cloud AI & Industry Solutions, Google.
- The CCAI partnership builds on successful collaboration between the parties to deliver intuitive automation, unified customer data, proactive and preemptive service, and AI-powered decision-making at every customer interaction.
- Price Action: TTEC shares traded higher by 3.20% at $47.39 on the last check Wednesday.
© 2026 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.
