Nest, which was acquired by Google for $3.2 billion in 2014, is said to be facing consumer backlash over its products apart from employee dissatisfaction and issues over organization structure. Google now reports under Alphabet Inc GOOG GOOGL.
A recent Business Insider report earlier this month said employees describe Nest has a huge potential to shake up the nascent home automation market, but which is also plagued by a string of product problems, employee departures,and disorganization. They also reported Nest had an internal culture where it was "always crunch time" because of unrealistic deadlines and a hierarchical management structure.
Nest sells smart thermostats, a smart fire alarm and a smart camera. Recently, Nest's thermostats stopped functioning and smart camera owners experienced a service outage.
Experts are concerned with the situation and feel consumers may go to products of competitors such as Honeywell International Inc. HON.
"The only thing that matters consumers of Nest products are finding them to be underwhelming and are leaving Nest in groups to their competitors," energy futurist Jigar Shah and energy policy expert Katherine Hamilton told in a show with Greentech Media.
However, experts have ruled out the employee issues as part and parcel of any consumer technology company in a start up stage.
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