Blackbaud Inc is a Delaware corporation, incorporated in 1982. It provides software and related services designed specifically for non-profit organizations. It offer non-profit organizations a wide variety of software products, which can be used individually to help organizations with specific functions, such as fundraising, financial management, website management and prospect research, or combined into a fully-integrated suite of tools to help them manage multiple areas of their operations. It offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including: fundraising, eMarketing, social media, advocacy, constituent relationship management (CRM), analytics, financial management and vertical-specific solutions. Its customers use its products and services to help increase donations, reduce fundraising costs, build online communities and improve communications with constituents, manage their finances and optimize operations. The Company offers a suite of products and services that address the fundraising needs and operational challenges facing non-profit organizations by providing them with software and services that help them increase donations reduce the overall costs of managing their businesses and build a strong sense of community while effectively managing communications with their constituents. The Company offers its products mainly on a perpetual license basis. It also offers a suite of analytical tools and related services that enable non-profit organizations to extract aggregate and analyze vast quantities of data to make operational decisions. In addition, it helps increase the returns on their technology investments by providing a broad range of consulting, training and professional services, maintenance and technical support as well as payment processing services. The majority of its software and related services are sold through direct sales forces. Company competes with several software developers that provide specialized products, such as on-demand software specifically designed for nonprofit use. In addition, it compete with custom-developed solutions created either internally by nonprofit organizations or outside by custom service providers. At the end of 2013, it had more than 29,000 customers spread over 69 countries. Its products such as Blackbaud CRM are built on the Microsoft.Net framework platform. These products are web-delivered applications utilizing a Service Oriented Architecture built on Internet standards and protocols such as HTTP, XML and SOAP.