Faye Travel Insurance builds a recommended policy from its options menu based on your travel information. You can easily get a quote within the app, saving you time and avoiding the hassle of speaking with a representative. You’ll start with a base plan, which is a type of whole-trip travel insurance that Faye says will protect “your trip, your health and your stuff.”
It offers robust add-on options, including adventure and extreme sports, vacation rental damage, pet plans, rental car care for U.S. or Canadian rentals and the protection to cancel for any reason. Faye also offers medical travel insurance with decent evacuation coverage and good benefits for travel inconveniences beyond delays.
- Frequent travelers who need customized solutions for each trip
- Travelers who want to access and manage coverage from an app
- Anyone tired of paying too much for coverage they don't need
- 100% digital travel insurance
- Easy to customize
- Missed connection coverage up to $200 per traveler
- Emergency non-medical evacuation benefits of up to $100,000
- Travel delay benefits up to $4,500 per person after six hours
- Option to get a cancel for any reason (CFAR) upgrade
- Emergency accident and sickness medical expenses coverage and medical evacuation limits are lower than some competitors
- Costs aren't the lowest available from all competitors
Faye Travel Insurance Ratings at a Glance
If you're looking for travel insurance that is easy to use and fully digital, Faye is a fantastic option. As a fintech company, Faye Travel Insurance is fully digital, making it easy to buy a policy, submit claims and receive payouts through a mobile app. If you are looking for convenience, ease of use, and customized options like pet care coverage or extreme sports, Faye is one of the best travel insurance providers available this year. Below, Benzinga breaks down the strengths and weaknesses, with a pricing sample, so you can see if Faye Travel Insurance can be a good fit for you.
Faye Travel Insurance Product Offering
Faye Travel Insurance is 100% digital travel insurance with an excellent range of high-quality offerings. At its foundation, Faye is a digital company offering whole-trip travel insurance that protects your health, trip and stuff. In addition, it offers customizable add-ons such as CFAR, pet coverage, car rental, vacation rental and extreme sports and adventures.
With travel insurance, you need to be able to reach the provider day or night in case of emergencies. You also want fast reimbursements on claims. On both points, Faye delivers. Faye offers 24/7 travel assistance via an app, phone or WhatsApp. You can email Faye at support@withfaye.com, which can connect you with a customer support representative at all hours of the day — including holidays and weekends. You can reach the team through the Faye app on your iOS or Android, by phone or via Whatsapp.
Beyond emergencies, you can chat with customer service for tips, advice and answers to other questions. Faye's app lets you access a telemedicine network of 20,000 doctors in minutes. You can also file a claim in-app and receive quick reimbursements for eligible claims. It has a rating of 4.5 out of five stars on Trustpilot, based on 414 reviews.
Faye Travel Insurance isn't the cheapest travel insurance, but it balances costs with comprehensive coverage and ease of customization. For example, you could get a plan for a two-week trip to Punta Cana in the Dominican Republic in April for two people, with a maximum trip cost of $4,000. For two people in their 40s, the whole trip base insurance is $293.88, or $146.94 per person, which comes to about $10.50 per day. That coverage includes trip cancellation of up to 100% of the trip cost, trip interruption up to 150% of the trip cost, trip delay up to $4,500 and non-medical emergency evacuation up to $100,000.
The add-ons for two weeks range:
- $25.36 for pet care
- $109.12 for extreme sports
- $81.40 to get the CFAR option
While costs vary by destination, length of stay, age of the travelers and more, you can find a customized quote in under 60 seconds.
Travel insurance regulations don't allow insurance providers to offer any type of discount, bonus, award or cashback, so what you see is what you get. It offers good transparency and gets a 4/5 because while the prices aren't necessarily the lowest, they are still reasonable compared to other insurance providers and the customization means extras are low cost, but you don't pay for services you don't need.
As a digital company, Faye Travel Insurance stands out for its mobile app and ease of filing and communication. The app is free to use and makes it simple to find a customized quote for any trip. It is available on both iOS and Android and has a simple, intuitive interface. You can do everything in the app: make a claim, get fast reimbursement or track your flights.
Faye Travel Insurance is awesome for its ease of use. Even if you're considering another insurance provider, Faye makes it simple to get a quote that it's worth using. The only downside? It's available just for American residents and citizens. But if you're based in the U.S., the user experience is excellent.
It was named a top travel insurance provider in 2023 by the Wall Street Journal, and the list of benefits makes it easy to see why. The 100% digital travel insurance offers:
- Application and trip protection in under 60 seconds
- Access a telemedicine network of 20,000 doctors via the Faye app
- Quick claims processing
- Speedy reimbursements via the Faye app
- 24/7 customer support from real humans
- Real-time itinerary alerts
- Protection for trip cancellation, baggage delay or loss and flight delays
- All policies cover emergency medical expenses including because of COVID-19
- 80+ sports are covered with the base plan, including skiing and scuba diving
- Cruises are covered in all plans, something often omitted from other travel insurance options
Faye Travel Insurance vs. Competitors
The travel insurance space is saturated, and Faye Travel Insurance has a few competitors that are similar like Allianz TravelSmart Mobile App, AIG Travel Assistance App and Chubb Travel Smart. While all offer a fully digital travel insurance experience, there are a few key differences.
First, these apps require that you're already a member of the existing insurance providers' network. Second, the old-school insurance companies don't offer the same customizations as Faye. And third, some, like the AIG Travel Assistance App, are only available to corporate account holders and certain other policyholders, making them far less accessible for the average traveler.
More travelers are also considering credit cards with travel insurance, although the coverage of these is less robust than Faye Travel Insurance. Here is an overview of Faye Travel Insurance vs. competitors.
While you have to pay a bit more for Faye, a base whole-trip insurance that averages around $11 a day is reasonable. And considering how often things go wrong with travel these days — from flight delays and cancellations to Airbnb no-shows, the peace of mind and protection Faye Travel Insurance gives you is worth it. It scores highly on customer service, user experience and value.
If you become a regular Faye user, the cost is justified. And when something goes wrong, you know a real human and fast support is just a click or a WhatsApp chat away, and you can expect cash for your approved claim shortly after. That's travel insurance worth having in the digital age.
Frequently Asked Questions
Is Faye Travel Insurance legitimate?
Yes, Faye Travel Insurance is a legitimate insurance provider with hundreds of satisfied customers. Read the full review above to understand how Faye Travel Insurance can help protect your trip, your stuff and your health.
How does Faye Insurance work?
Faye insurance is a type of whole-trip travel insurance with optional add-ons. Standard benefits include 100% of trip cancellation costs, 150% of trip costs for emergency interruptions and up to $250,000 in coverage for emergency medical expenses including COVID-19.
What’s the best travel insurance?
There are many excellent travel insurance companies out there; the best for you will depend on your unique needs and trip requirements, such as travel insurance for international
versus domestic trips. Faye can help you customize travel insurance options and get a quote in under 60 seconds to see if it offers what you need.
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About Alison Plaut
Alison Kimberly is a freelance content writer with a Sustainable MBA, uniquely qualified to help individuals and businesses achieve the triple bottom line of environmental, social, and financial profitability. She has been writing for various non-profit organizations for 15+ years. When not writing, you will find her promoting education and meditation in the developing world, or hiking and enjoying nature.