Mutual of Omaha Medicare Review

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Contributor, Benzinga
December 14, 2023
Mutual of Omaha
Overall Rating:
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Mutual of Omaha was founded in 1909 and is a national writer of insurance, financial and banking products for individuals and businesses. Mutual of Omaha Insurance Co.’s corporate headquarters is at Mutual of Omaha Plaza in Omaha, Nebraska.

Mutual of Omaha has stood the test of time and retained its excellent financial strength ratings. A.M. Best rates Mutual of Omaha with a financial strength rating of A+ (Superior), the organization’s highest rating.

The company’s Medicare supplement insurance offerings include expanded coverage options for hearing, vision, dental and prescription drug plans. Medicare Supplement (Medigap) policies are available from Mutual of Omaha in 49 states and the District of Columbia.

Best For
  • Those either participating in or intending to join Original Medicare (Parts A and B)
  • People who need greater protection than what Medicare Parts A and B offer
  • People who plan to do extended traveling
  • Highly rated customer service
  • Excellent financial strength ratings
  • Fast claims service
  • Free fitness program
  • 30% discount on select healthy-living products
  • Mutual of Omaha does not offer as many of the Medicare Supplement plan options as other Medicare Advantage providers

Mutual of Omaha Ratings at a Glance

Medicare Product Offering
Customer Service
Customer Pricing
User Benefits
User Experience

Mutual of Omaha Medicare Product Offering

You may not realize it, but original Medicare only pays about 80% of the cost of your medical care. Medicare supplement policies pay for things not fully covered by original Medicare. Mutual of Omaha offers several Medical insurance options to supplement your existing Medicare plan. The following is an overview of Mutual of Omaha’s most popular Medicare supplemental plans so that you can see what this health insurer has to offer and how it can impact your retirement or a loved one.

Medicare Plan F, High Deductible Plan F, Plan G and Plan N Insurance 

Original Medicare only covers a portion of your medical expenses, but supplemental Medicare coverage adds to your existing health benefit plan under Medicare.

Mutual of Omaha Medicare Supplement Plans cover: 

  • Medicare Part A coinsurance charges, including hospitalization costs of room and board, nursing costs and other medical fees.*
  • Medicare Part B coinsurance costs, including physician fees, medical and surgical supplies, speech and physical therapy, medical equipment and diagnostic tests.*
  • 3 free pints of blood each year*
  • Hospice care coinsurance costs*
  • Skilled nursing coinsurance costs
  • Medicare Part A deductible (pays the first $1,556 for approved charges)
  • Medicare Part B deductible (pays the first $233 for approved charges)**
  • Medicare Part B excess charge (all charges for services over the amount allotted by Medicare, sometimes as much as 15%.***
  • Foreign travel emergency coverage for the first 60 days you travel outside of the United States. There is a $250 deductible after which the plan pays 80% of charges up to a lifetime maximum of $50,000.

*Plan N pays only after the copay is met

**Not offered by Plans G and N

***Not offered by Plan N

Additional Benefit Rider

The Additional Benefit Rider, included at no extra cost with your Mutual of Omaha Medicare Supplement insurance policy, gives you access to discounts and services from reputable third-party providers.

The additional benefits rider from Mutual of Omaha includes:

  • Mutually Well: Mutual of Omaha's new Mutually Well program gives you discounts of up to 30% on healthy-living products and services, access to free fitness programs and a free personalized 30-day walking program with a personalized weekly planner for fitness, wellness and nutrition needs.
  • Amplifon Hearing Health Care: Amplifon offers discounts on hearing exams and high-quality hearing aids. You can try out your new hearing aids for 60 days without any financial risk, and if you discover a lower local estimate, Amplifon will beat it by 5%.
  • EyeMed Vision Care: Discounts are available on common vision-care needs, including exams and glasses through EyeMed Vision Care's network of independent doctors and the nation's leading optical shops. You can save $50 on eye exams and up to 40% on frames (up to $140) when you enter a promo code at an EyeMed provider in your network. Discounts on lenses and other services are also available.
  • Prescription Drug Plan: More than 65,000 pharmacies and major chains, including local grocery stores, are accepted by the Mutual of Omaha Prescription Drug Plan, making it easy to obtain the medication you need. In addition, the plan features minimal copays and home delivery.
  • Dental Insurance: Dental Insurance through Mutual of Omaha includes a $22.98 basic plan covering two routine cleanings yearly and X-rays. The second preferred plan option costs $44.65 per month and covers extensive dental work, including fillings, dentures, root canals and other dental procedures.

Customer Service

Customers give Mutual of Omaha an excellent overall customer service rating. The Better Business Bureau (BBB) has assigned Mutual of Omaha its highest rating of A+. The company has been BBB-accredited since 1940. In the 2022 Group Life Insurance Study by J.D. Power, Mutual of Omaha ranked first in customer satisfaction.

To learn more about all the Medicare supplemental insurance products available or to find a local agent, visit the Mutual of Omaha website or call customer service at 800-205-8193, 7 a.m. to 5 p.m. CST Monday through Friday. Remember, this health insurance carrier is administering your plan, and you may need to speak with Medicare directly for certain items.

Customer Pricing

The amount you pay for Medicare services is based on several factors, including the type of coverage you choose, the treatments and benefits you use during the year and any limitations your insurance policy places on payments made both in and out of network.

Medicare Part B, Medicare Part C, Medicare Part D and most Medigap policies all have monthly premiums. Additional Part A premiums may be required by your health insurance company under certain circumstances.

All or some of the following may be reimbursed by Medicare or Medigap:

  • Coinsurance is the amount that may be due to cover your share of the expense for a covered service. For instance, Medicare Part B may pay for 80% of the cost of a covered medical therapy, leaving you to pay the remaining 20%.
  • The cost of a covered service or benefit is known as the copay. A visit to the doctor might cost $20, and a bottle of medication might set you back $12.
  • A deductible is the amount of money you'll pay out of pocket before insurance companies like Medicare or your plan will begin paying for your medical care.

Given the wide range of costs associated with Medicare supplemental coverage, a quote from Benzinga can help you discover a health plan that fits your budget.

User Benefits

Mutual of Omaha's Medicare plans offer comprehensive health insurance coverage and various beneficial options. Some of the benefits that policyholders of Mutual of Omaha enjoy include:

  • According to the company website, Mutual of Omaha pays an impressive 98% of its Medicare claims within 12 hours.
  • Access to a fitness program 
  • Discounts on healthy-living products

User Experience

Users shopping for Medicare supplement insurance plans will find Mutual of Omaha’s website user-friendly, with a full explanation of the plans offered. Resources such as Medicare supplement basics are available for people who need guidance in choosing a plan. In addition, you can learn about Medicare plan options, chat with a company representative and get a quote all from Mutual of Omaha’s website. You can also reach out for help finding a healthcare provider.

Mutual of Omaha Versus Competitors

UnitedHealthcare and Cigna are two of Mutual of Omaha's competitors that are comparable to the company in several ways. If you're looking for Medicare coverage, you can use the following table as a starting point.


With over 100 years of insurance experience, Mutual of Omaha has stood the test of time. The company offers a broad range of Medicare supplement insurance plans. The company has excellent financial strength, an impressive claims-processing service time and an above-average customer service record. The website is user-friendly and fully explains the company’s Medicare plans. Mutual of Omaha is an excellent option when searching for the right Medicare supplemental insurance for your healthcare needs.

Frequently Asked Questions


Is Mutual of Omaha the same as Medicare?


Mutual of Omaha is not the same as the federal health insurance program known as Medicare. People with impairments or end-stage renal illness who are 65 or older are eligible for Medicare, which is managed by the federal government. One insurance company that participates in offering Medicare supplemental insurance is Mutual of Omaha.


Is Mutual of Omaha part of UnitedHealthCare?


Mutual of Omaha is not affiliated with UnitedHealthcare. Both are separate insurance companies offering Medicare supplement plans.

User Reviews

Robert Prince

How do you use this product to boost your finances?

I use to cover Coverage A and B Medicare overage charges. I will explore the policy for part D coverage this year. I very pleased with Mutual of Omaha impeccable performance for me.


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About Janet Hunt, Insurance Agent

Janet has been working in, and writing about, the insurance industry for over 20 years.