ChangeNOW Review

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Contributor, Benzinga
Updated: January 26, 2022
ChangeNOW
Best For
  • Exchanging Coins
securely through ChangeNOW's website
1 Minute Review

As cryptocurrencies become mainstream, solutions and service options are increasing rapidly. Centralized exchanges supported by blockchain have opened new doors to trading and transacting cryptocurrencies. ChangeNOW, launched in 2017, allows its users to swap cryptocurrencies. Its main objective is to provide a quick and effective way for people to swap and exchange cryptocurrencies. ChangeNOW does not impose swap limits on its customers. Since it provides non-custodial services, it does not store users’ digital assets, thus protecting member data privacy.

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Best For
  • Cryptocurrency traders who want to exchange their coins
  • Investors looking to balance their portfolios into a number of cryptocurrencies
Pros
  • No account sign-ups
  • The web platform is simple and easy to navigate even for first time cryptocurrency traders
  • Trades are speedy with the vast majority completing in 2 minutes. Other exchanges may take up to 40 minutes
  • Over 350 cryptocurrencies, almost 60 fiats, and more than 70,000 trading pairs. You can trade Bitcoin, Litecoin, Ethereum, XRP, USDT, Monero, Tezos, BNB, EOS and more than a hundred other top altcoins. This broad offering makes ChangeNOW optimal for cryptocurrency traders and visionaries
Cons
  • Large trades incur higher fees
  • Extra fee for credit card purchases

ChangeNOW Ratings at a Glance

Customer Service
Pricing
Mobile App
User Benefits
User Experience
Overall

ChangeNOW supports the majority of cryptocurrencies, with Visa Inc. (NYSE: V) and Mastercard Inc. (NYSE: MA) purchases facilitated by Simplex and Guardarian. Beware though, they cost an eye-watering 7% or more. It’s probably worth avoiding and buying your crypto with a platform like Coinbase Global Inc. (NASDAQ: COIN).

ChangeNOW is good for any cryptocurrency trading pair you can think of, and it provides a seamless, easy and verifiable way of exchanging currencies with people on the platform. It is best for traders who closely follow the market and have a huge portfolio but want to swap based on market moves. Its affordable fees and strong market presence make it a must-have.

ChangeNOW Wallet

ChangeNOW offers its own wallet that is non-custodial and collects no personal data. Your funds are stored on your device, which guarantees ultimate privacy and security. ChangeNOW doesn’t store users’ digital assets. Rather than stay in a user account of an exchange, with non-custodial exchanges, users’ funds can remain under their control in external crypto wallets. Therefore, reliability and security levels are strong as never before. Account registration is replaced by email notification.

ChangeNOW also partners with other wallet service providers like Exodus, Magnum and Atomic Wallet. Hardware wallets like Trezor or Ledger are the best option to hold a large number of cryptos. For storing a smaller amount of cryptocurrencies, users can make use of a Coinbase wallet or other web- or software-based wallets.

ChangeNOW Customer Service

As many users trust their funds to exchange platforms to manage, the question of transparency and the ability to make informed decisions arises. Users are happy with the service, as TrustPilot records a 4.6 rating out of 5. Reviews are legitimate and from established accounts. Even users who encounter problems rate the service favorably, thanks to a responsive support team.

Customer service inquiries can be resolved through email (support@changenow.io) or an online contact form. Usually, the team replies to your first message within 10 minutes and in 20 to 30 minutes to all subsequent ones. You can create a ticket 24/7 via its help center. Help is also available on a number of social media platforms such as Facebook Inc. (NASDAQ: FB), Twitter, Reddit and Medium.

ChangeNOW Pricing

ChangeNOW

As many users trust their funds to exchange platforms to manage, the question of transparency and the ability to make informed decisions arises. Users are happy with the service, as TrustPilot records a 4.6 rating out of 5. Reviews are legitimate and from established accounts. Even users who encounter problems rate the service favorably, thanks to a responsive support team.

Customer service inquiries can be resolved through email (support@changenow.io) or an online contact form. Usually, the team replies to your first message within 10 minutes and in 20 to 30 minutes to all subsequent ones. You can create a ticket 24/7 via its help center. Help is also available on a number of social media platforms such as Facebook Inc. (NASDAQ: FB), Twitter, Reddit and Medium.

ChangeNOW Mobile App

As many users trust their funds to exchange platforms to manage, the question of transparency and the ability to make informed decisions arises. Users are happy with the service, as TrustPilot records a 4.6 rating out of 5. Reviews are legitimate and from established accounts. Even users who encounter problems rate the service favorably, thanks to a responsive support team.

Customer service inquiries can be resolved through email (support@changenow.io) or an online contact form. Usually, the team replies to your first message within 10 minutes and in 20 to 30 minutes to all subsequent ones. You can create a ticket 24/7 via its help center. Help is also available on a number of social media platforms such as Facebook Inc. (NASDAQ: FB), Twitter, Reddit and Medium.

ChangeNOW User Benefits

The user interface of ChangeNOW is so simple and intuitive that even a novice trader can swap cryptos instantly without any hassle. Over 350 crypto assets and almost 60 fiats are listed on the exchange including a large number of lesser-known ERC20 tokens. It has also released its own digital token called NOW Token, which allows users to transfer an alternative token to its main net. In addition to that, the exchange offers various benefits to its token holders like better exchange rates and affiliate commissions. All registered ChangeNOW users can receive cashback in NOW Tokens from every transaction. ChangeNOW Plastic Visa card is planned to be issued in the second quarter of 2022, and is already available for pre-order to the verified UK and EU citizens in the marketplace via their personal account.

ChangeNOW User Experience

  • No exchange limits. ChangeNOW claims that all their exchanges are limitless, which is 100% true. Hence, it lets you swap as much as you want.
  • Handy mobile apps. ChangeNOW’s Android and iOS apps are even slicker than a website version of the exchange, so you can perform instant coin swaps on the go.
  • Ability to buy cryptocurrencies with a bank card. ChangeNOW is also a great option if you’re looking to buy crypto with a bank card. It has partnered with Simplex and Guardarian for this, so you can pay directly with VISA or Mastercard.

Based on this, ChangeNOW is strongly recommended for cryptocurrency traders, with over 350 cryptocurrencies and no need to register for an account.

ChangeNOW B2B Solutions

ChangeNOW not only offers multiple crypto services to its customers but also provides beneficial solutions to its partners. Various B2B options include tools for increasing traffic monetization on websites and blogs, such as widgets, buttons and referral links. The platform also shares its APIs and White Labels free of charge, enabling other businesses to profit from ChangeNOW crypto services. The company allows its partners to control their earnings by setting up the revenue share they want to get. ChangeNOW can also help with integrating crypto payments, asset listing, custody and liquidity.

ChangeNOW vs. Competitors

As illustrated below, ChangeNOW is on the less-costly end in the niche of instant exchanges, especially when it comes to fiat-to-crypto purchases. Still, the rates you’re getting tend to change every minute, so you may get even better prices at times. Unlike Changelly and Switchere, for purchases above $100 no mandatory registration is necessary.

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ChangeNOW Spokespersons

The main public representatives of ChangeNOW are Head of PR Mike Ermolaev and CBDO Pauline Shangett. They often take part in crypto events and conferences and publish their articles in various crypto outlets. Mike Ermolaev publishes his market analyses and op-eds on Benzinga, Cointelegraph, FXStreet and other major crypto outlets. Pauline’s pieces are also widely presented on Benzinga, BraveNewCoin, Hackernoon and others.

ChangeNOW Overall

ChangeNOW supports over 350 cryptos, almost 60 fiats, and has an excellent customer service rating, which gives it a 5-star rating. It’s quick and easy to use, provides a non-custodial wallet and boasts a highly responsive support team.

ChangeNOW Tutorial

Access the ChangeNOW YouTube channel to view tutorials on the tools and features available on the platform. Click on the link below to watch a video.

Frequently Asked Questions

Questions & Answers

Q
Is ChangeNOW safe?
A

Not only is ChangeNOW safe, it is fast and efficient. It is more secure than most centralized cryptocurrency exchanges since it does not keep your funds.

Q
What is the ChangeNOW token?
A

The NOW token is a native asset created by the ChangeNOW exchange development team. NOW can be used by ChangeNOW customers for accelerated customer support, access to new listings, special trading fees and other benefits.

User Reviews

조숙경

How do you use this product to boost your finances?

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Sunny Leone

How do you use this product to boost your finances?

I invested a total of $75,000.00USD worth of Bitcoin with an online company who does trading and was guaranteed a payout of 25% a week. They ended up shutting down their company website but their website was still running. So I could still see my dashboar

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