Contributor, Benzinga
February 11, 2021
Overall Rating:
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ShipStation boasts a streamlined, all-in-one shipping platform with extra features. It offers online and mobile shipping solutions to automate and expedite your shipping operations. 

ShipStation goes the extra mile with powerful growth-focused tools like branded shipping, simplified international shipping and easy-to-upgrade plans. With its wide range of subscription options, businesses of all sizes can find the perfect shipping solution in ShipStation.

Additional features like inventory and stock management ensure you always have what your customers need. And countless integrations with all your major carrier accounts, selling channels and the most popular marketplaces increase your selling capability.

Check out ShipStation with their free demo or jump right in with the 30-day free trial.

Best For
  • Entrepreneurs
  • Small businesses
  • Enterprise-level operations
  • Full-service shipping, ecommerce and scaling tools for businesses of all sizes
  • Wide range of subscription prices
  • Integrates with carrier accounts like FedEx, DHL, UPS and USPS
  • Access to the lowest shipping rates
  • Full-service mobile app
  • No direct phone line to human customer support

ShipStation Ratings at a Glance

ShipStation Pricing

ShipStation offers 6 different monthly subscription plans. Your subscription kicks in after your 30 day free trial.

You start with access to the full range of ShipStation features. After the trial, select the plan you think is best. 

Starter: $9 per month

  • 50 shipments per month
  • 1 user
  • Branded labels and packaging slips
  • Email and community forum support

Bronze: $29 per month

  • 500 shipments per month
  • 1 user
  • Branded labels and packaging slips
  • Email and community forum support

Silver: $49 per month

  • 1,500 shipments per month
  • 2 users
  • Customized labels and packing slips
  • Live chat, email and community forum support

Gold: $69 per month

  • 3,000 shipments per month
  • 3 users
  • Customized labels and packing slips
  • Live chat, email and community forum support

Platinum: $99 per month

  • 6,000 shipments per month
  • 5 users
  • Customized labels and packing slips
  • Live chat, email and community forum support

Enterprise: $159 per month

  • 10,000 shipments per month
  • 10 users
  • Customized labels and packing slips
  • Live chat, phone support, email and community forum support 

Contact the ShipStation sales department if you exceed over 10,000 shipments per month. Get in touch here for custom pricing for high volume shippers.

ShipStation Product Offerings

ShipStation’s product platform integrates all the services you need to fulfill customer orders. Take a look at how ShipStation walks you through order management, shipping, branding and inventory management.

Order Management

Order management makes it easy to track and organize your e-commerce orders. Automated features like order combination, order splits, order filtering, user alerts and order tags make the process from the initial order to shipping simple. It’s also easy to edit orders manually, even after an order import is complete.

The ShipStation order management reporting system lets you view, filter and export data individually or in groups. Get order, product and shipment reports to your exact specifications with just a few clicks to expedite your outbound shipping. 


ShipStation automates shipping tasks to improve your turnaround time. Generate and print as many shipping labels as you need in-house or on-the-go from the ShipStation mobile app. You can also create all types of important shipping documents like manifests, customs declarations and pick lists. 

And ShipStation keeps you just as organized on the front end as it does behind the scenes. Wow your customers with transparent shipping experiences, and send your branded tracking page and notifications to keep them updated at every turn. 

Other features like the ShipStation Rate Browse and the ability to scan to verify and print an order can set your shipping operation apart from the rest. 


Branding your shipping is a great way to keep the attention of your customers. ShipStation lets you brand your:

  • Shipping labels
  • Tracking pages with links to social media
  • Packing slips with personalized messages
  • Emails

The branded tracking page makes package tracking simple for your customer. ShipStation can also facilitate online returns, including a self-service return portal. 

Best For
  • Small businesses
securely through ShipStation's website

Inventory Management

A major appeal of ShipStation is the multifaceted business management tools it offers. You aren’t limited to just shipping — ShipStation also has powerful inventory and stock management tools. 

Keep your inventory expenses on the money with automatic inventory or stock threshold alerts along with warnings when orders come through for items that have insufficient or unknown availability. Allocate and deallocate stocks to ensure you always have enough stock for both waiting and incoming orders. 

Sync your existing inventory solutions or use the ShipStation internal inventory solution to always have up-to-the-minute stock levels easily available. And speed up both the shipping and inventory management process with customized packing slips and the ability to view inventory counts and create labels from anywhere with Mobile Inventory.

Integrations & Partners

ShipStation integrates with so many carriers, sales channels, marketplaces and other software and platforms that we can’t list them all here. You can view and search the full roster here, which includes major carriers like FedEx and USPS, marketplaces such as Etsy and Amazon and sales channels like Shopify and Squarespace.

This level of integration means maximum convenience for you and your customers. You can sell in multiple places, ship with whichever carrier makes the most sense and utilize the selling channel best for you and your audience.

ShipStation Customer Service

ShipStation gets points for its comprehensive knowledge and self-service customer support portal. You can find information and tutorials on nearly any topics, and there’s also a live chat widget on every ShipStation page to better direct your support search. It’s also a simple process to start a support ticket via email.

But ShipStation falters on live, human support and offers no phone support. This is potentially problematic for those who need instant answers or don’t do well with digital support resources.

ShipStation Mobile App

ShipStation’s mobile app really shines. The ShipStation app supports the whole range of ShipStation features.

You can handle and automate tasks like managing and shipping orders, respond to customer correspondence, email return labels, access your reports and analytics and set up push notifications to stay on top of it all. 

You can even scan shipping barcodes right from your phone and get scannable end-of-day manifests to stay on point.

ShipStation Privacy/Security

ShipStation makes the privacy and security of its platform top priority and applies stringent standards to protect user information and data. ShipStation will never share customer information unless a transaction requires it. 

You maintain control over the use of identifying information, what types of marketing communications you want to get from ShipStation and the use of cookies or other tracking tech. Customer support assists clients in easily accessing, updating, changing, correcting or updating information.

You can find the ShipStation Privacy Policy and security measures here.

ShipStation Performance

ShipStation simplifies the shipping process start to finish with features that help you automate and speed up operations. The ShipStation interface offers easy navigation and high functionality, and its mobile app lets you handle business from wherever you are.

See ShipStation in action — request your free demo today.

ShipStation Overall Rating

ShipStation covers all your bases: it's the fully-digital, multi-carrier solution for all your shipping needs. A wide range of subscription plans and partner integrations means you can customize your fulfillment process to your exact specifications to operate with maximum efficiency.
Ecommerce has never been bigger but you have to stand out in a sea of other companies vying for your audience. Let ShipStation give you the edge you need — try ShipStation free for 30 days.

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