My Digital Money Review

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Contributor, Benzinga
May 12, 2022
My Digital Money
Overall Rating:
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My Digital Money (MDM) is a U.S.-based crypto-trading platform that partners with Equity Trust, a leading provider of self-directed IRAs that has over $20 billion in assets under custody. MDM offers traders considerable advantages over many other cryptocurrency platforms. For example, you can buy digital assets and hold them in an individual retirement account (IRA) or crypto IRA. You can also actively engage in crypto trading in an individual cash account. Your digital assets are well protected with military-grade security, and you can contact MDM’s excellent customer service staff who can save you a considerable amount of time and money if a problem arises.   

Best For
  • Active crypto traders
  • Crypto IRA investors
  • Beginning crypto traders
  • Combined Bitcoin and cash trading
  • Cryptocurrency IRA account
  • Military-grade security
  • No monthly fees
  • Practice trading account
  • No mobile app

My Digital Money Ratings at a Glance

Crypto IRA Investments From MDM

MDM offers investors and traders of any experience level a great opportunity to get involved in the crypto markets. Furthermore, if you’re looking for an alternative investment to traditional ways of setting money aside for your retirement, then a crypto IRA could be an option to consider, especially if you have the risk appetite for the price volatility digital currencies often display.

An especially attractive feature of the MDM platform is the ability to make cryptocurrency investments and potentially earn tax-free or tax-deferred profits in an IRA. Types of crypto IRAs you can open with MDM include a Simple IRA, a Traditional IRA, a Roth IRA and a Simplified Employee Pension Plan (SEP) IRA.  

If you plan on just trading cryptos, then MDM provides a cash account and an excellent platform with trading tools other crypto exchanges may not offer. The MDM platform also allows you to enter orders away from the prevailing market to limit your risk or to buy digital assets when they’ve reached your preferred price level. Once you’ve purchased a digital asset, you can manage your trade by entering a stop-loss order to limit losses on a losing trade or a limit order to take profits on a winning trade.

You also have the choice of entering an order either at a specific price level or as a percentage move in the digital asset. For example, if you bought Bitcoin Cash (BCH) at $275, you could enter a stop-loss order to sell if BCH declined by 10%. Alternatively, you could enter a stop-loss order to sell at the best possible price if the market trades down to $247.50. 

My Digital Money Customer Service

MDM’s U.S.-based customer service is unusually reliable and offers a toll-free U.S number. You can also reach MDM’s customer service via email by filling out an online contact form with your name, email address and phone number on the company’s website. MDM’s physical address in Pasadena, California, is listed on its website if you prefer to contact it via mail. 

MDM’s customer service was very responsive and promptly answered a query when contacted via its toll-free number. While no online chat option currently exists on MDM’s website, you can contact the company via its social media presence on Facebook, Instagram, LinkedIn and Twitter

My Digital Money Pricing

While no monthly fee is charged for MDM’s services and platform, MDM does have several fees for both its cash account and crypto IRAs: 

  • Cash account: The cash account has no setup fee, but you will need to pay a platform transaction fee of 2.15% and a 0.75% custodian transaction fee. 
  • Crypto IRA:  Setting up a crypto IRA involves a one-time setup fee of $50, and you’ll pay the same transaction fees as with a cash account. 

The platform transaction fee covers MDM’s comprehensive services that include its investment features and in-person customer care. Keep in mind that the investments offered via MDM investments are not exchange-traded funds (ETFs) but actual cryptocurrencies. 

MDM has three payment options. You can pay directly from your IRA, from your bank account or using your credit card. For more information on MDM’s fees, you can click this link, call (877) 833-0927 or send an email to

My Digital Money User Benefits

The MDM platform gives beginning traders the opportunity to trade cryptos virtually in a practice trading or demo account. This feature is an excellent way for a novice to get familiar with crypto trading. It also gives a seasoned trader the opportunity to test out new strategies they are considering including in their trading plan. Also, MDM has an ongoing promotion that rewards a $50 cash award for referring a friend. 

Once you’ve opened an account and begun trading cryptos with MDM, you can closely monitor your positions and receive profit/loss prompts for your portfolio in real-time right on your dashboard. MDM’s platform also provides a useful chart of the net gain or loss on your entire portfolio.  

In addition to traditional stop-loss and limit orders that get executed automatically, you can enter a “trigger” order. A trigger order lets you take a profit once your digital asset’s price has reached your target level without involving the added risk of a partial or missed execution. Once your target level trades, a market order is triggered that executes your order in full at the prevailing market price. 

With respect to security, MDM has partnered with Genesis Custody, a global leader in digital asset markets, to provide unparalleled military-grade security for your crypto investments. MDM features Hardware Security Module (HSM) cold storage, which is offline storage in former military nuclear-attack bunkers, offering one of the most secure cryptocurrency storage methods available in the digital asset space. 

As an MDM client, you also have the advantage of multiple security levels to prevent unauthorized access to your digital assets. Genesis Custody provides MDM with $600 million in vault insurance to protect client assets from physical loss, theft or damage. One major advantage of MDM’s excellent customer service is that it can help you recover your account if you forgot your password without compromising its security.

My Digital Money User Experience

The MDM platform is intuitive and easy to use even for someone with no trading experience. After you’ve opened an account, the platform interface will display links to the Dashboard, Portfolio, Trading, Prices and Charts, a Learn section for inexperienced traders and customer support. 

In the trading section of the platform, you’re provided with a list of investment options with individual boxes and a buy button. Once you’ve selected the digital asset you wish to buy, you enter the dollar amount you want to allocate to your purchase and then press the Buy button. 

The MDM platform is ideal for traders and investors at all levels of expertise. If you want a better idea of how well the platform works, you can open a virtual account and start trading cryptos with $50,000 of virtual money.  

My Digital Money vs Competitors

With respect to crypto IRA accounts, MDM compares very favorably to other companies offering similar services. Also, the level of security for your crypto IRA and digital assets may be higher with MDM than elsewhere because of its military-grade cold storage method. Benzinga has compiled a table of how MDM compares with other firms below so you can easily compare these and other features.    

My Digital Money Overall

Cryptocurrencies are still considered an alternative investment, although digital assets are quickly becoming more mainstream as an increasing number of people trade, invest in and make payments using cryptocurrencies. MDM gets an unusually high 4.5-star rating for its platform’s ease of use, the high security of crypto asset storage it employs and its excellent educational and crypto news resources. The only downside with MDM is that the company has yet to develop a mobile app, but its platform can be accessed online via an Internet browser using a cell phone or tablet, as well as on a desktop computer. 

My Digital Money Videos

You can check out MDM’s YouTube channel for more information about its platform, crypto IRAs and other relevant topics.

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