How to fix the Windows 0x0 0x0 Error

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Contributor, Benzinga
March 7, 2022

Have you recently encountered the 0x0 0x0 error code on your Windows Operating system? This is actually one of the most common Windows errors that occurs and it can happen for a number of different reasons. There are different possible solutions depending on how you arrived at the error, however some reasons and solutions are more frequently reported than others.

  • Common reasons for the 0x0 0x0 error
  • How to fix the 0x0 error when updating Windows using the Windows Insider Program
  • 4 Additional Solutions to the 0x0 0x0 Error
  • Additional Troubleshooting

Common reasons for the 0x0 0x0 error

Several actions may have led you to the 0x0 error, but the ultimate reason that users see this error is because an invalid valid entry has been generated on the window registry - which can happen in many different ways. Here are a few of them:

  • Not enough free space - If there isn’t enough free space on you Disk, this might prompt the 0x0 0x0 error.
  • Improper shutdowns - This error can arise when you shut down your Windows computer incorrectly - whether by forcing a shutdown by holding the power button, unplugging the computer, or letting the computer battery die.
  • Malware - Various malware programs or virus attacks can cause the error
  • Improper installation or uninstallations - Improper installation or uninstallations can leave invalid entries on the computer the registry system.
  • Updating the Windows system - Sometimes the error can occur when trying to update your Windows version when using the Windows Insider Program
  • Incorrect licensing files - This problem can also occur when  using programs such as Microsoft Office or Word, where can incorrect licensing file has been stored locally

That being said, the most common reason users experience the 0x0 0x0 error is when they are updating their system software. If this is the reason you believe you are receiving this error, feel free to read on. If not, we’ve listed 4 other possible solutions to fixing the 0x0 0x0 error. 

How to fix the 0x0 error when updating Windows using the Windows Insider Program

If you’ve tried to update Windows using the Windows Insider Program, and have run into this screen, then the following image may look familiar to you:


Here’s how to fix it

Step One: Open Up the Registry Editor


When you’re ready, head to the “run” option by clicking on the Windows start button and clicking it. You can also open it using the shortcut Windows key + R (there are several different ways you can open the “Run” program)

Then open the Windows Registry Editor by typing “regedit” and clicking OK. A window will appear that will allow you (if you are an authorized user on the system) to make changes to the Windows Registry. Next, we will be looking for the WindowsSelfHost folder.

Step Two: Delete the WindowsSelfHost Folder


Now that you’re within the Windows Registry Editor, you’ll want to delete the WindowsSelfHost folder. Don’t be worried about permanently deleting this folder, because it recreates itself after a restart of your machine. To do so navigate to HKEY_LOCAL_MACHINE →SOFTWARE → MICROSOFT, and then delete the folder that is titled WIINDOWSSELFHOST. 

After you’ve done so, click out of the window, right click anywhere on your desktop, and  click  the “refresh” option.

Step Three: Set the Windows Insider Program Startup Type to “Manual”


To get the Windows Insider Program service running, you’ll want to change the startup type of the service to from its current selection to the selection of “manual.” When this setting is applied, the service won’t run on system reboot, and you’ll be able to run it in the background in your current instance. Not all services have this option available, but the Windows Insider Program should.

To start, open up the Windows Task Manager by pressing Ctrl+Shift+Esc (there are several ways you can open the task manager). In the window, navigate to the “Services'' tab, which should be the very last tab, and click on it. A new link should appear on the very bottom of the window pane next to the word “Fewer details” which says “Open Services.” Click on this link. Find the Windows Insider Program within the alphabetically listed services and double click on it.

Once the options for the Windows Insider Program are open, focus your attention on the “Startup type” option, which is directly after the “Path to executable” section. You’ll be able to change this between four different options. At this point, select the “manual” option. After you’ve done this, then click “Apply.” 

Notice the status has changed from “disabled” to “running.” You should now be able to start the Windows Insider Program without any errors.

Step Four: Start the Windows Insider Program

Now it’s time to retry running the Windows Insider Program. Open up your windows settings and navigate to “Updates  & Security.” The very first option that you see within the list should be the Windows Insider Program. Click this option and then click the “Get Started” button.

If everything is working properly, you will no longer get the “Something Went Wrong” message that is accompanied with the Windows 0x0 error code. You should get a message that displays an account to choose from, with a square button and a “plus” sign inside of it asking you to link an account. 

4 Additional Solutions to the 0x0 0x0 Error

Reinstall the Graphics Driver

Having an outdated Graphics driver can interfere with your system. To solve this issue, it’s possible to reinstall the graphics driver from your personal computer’s main menu.

Update Your Antivirus Software

IF there is one piece of software on your computer that you want to constantly keep updated it’s the antivirus software. It’s important to always update your antivirus software because older versions may have faulty functionality.

If you are receiving the 0x0 0x0 error, it’s possible that this was one of the causes. Check to see if any services or applications are causing problems with the way your system is running. If you see any issues, try to resolve them immediately.

Run an Application for computer repair

If you need to, try using a software designed specifically for the issue you believe you are having. This is especially useful if you’ve accidentally deleted a registry entry.

That being said, you should always try emailing the Windows Support Team beforehand to see if they have any other recommendations for the path forward first.

Clean up disk space

If there isn’t a lot of space left on the disk, you will want to clear some up and then restart your computer. You can do this by cleaning up the space using the disk’s properties, although there are several different ways that you can clean up disk space.

This article is going to assume that you’ve arrived at the 0x0 error via trying to update Windows 11 using the Windows Insider Program. If this is the case for you, then you have probably seen the “Something Went Wrong” message which subsequently displays the 0x0 error within a big blue messaging window:

Additional Troubleshooting 


Of course, there are several other reasons you might be seeing the 0x0 error on your Windows operating system. Chances are, it’s because there are still invalid entries on your Windows Registry.

So if you have taken these steps, It is possible that they may not have resolved your issue and that you still have invalid entries on the system registry. If there is a problem with the system registry, you can diagnose it by running the SFC command on  your command line interface.

To do so, click the start icon and click in the search box type “cmd.” When you see the command prompt in the search window, right click it and press “run as administrator.”

When the Command Prompt is open, scan your system by running “sfc /scannow.” It will take a few minutes for the entire system to be scanned. When it is finished,  it will give you the information you need to  take the next steps.