Key Points
- No zero-waiting-period plans currently exist: There is no pet insurance with absolutely no waiting period on the market today.
- Purpose of waiting periods: Pet insurance companies include waiting periods to reduce the risk of fraudulent claims.
- Multiple waiting periods: Each pet insurance provider sets one or more waiting periods, often separate for accidents, illnesses and specific conditions (e.g., orthopedic ailments).
- Wellness coverage: Some insurers offer wellness packages, which may seem like “no waiting period” coverage but do not apply to accidents or illnesses.
- Effect on claims: Waiting periods begin the day you purchase coverage; you cannot file claims until these periods end.
- Pre-existing conditions: Pet insurance does not cover conditions that started before your policy’s effective date or during the waiting period.
- How it applies: If your pet had an illness before coverage or during the waiting period, and it recurs, it will be excluded from coverage.
What Is a Waiting Period in Pet Insurance?
A waiting period is a set length of time after purchasing a pet insurance policy during which coverage is temporarily restricted. Most insurers require anywhere from a few days to a few weeks before claims become valid. The exact waiting period depends on the insurer’s policy guidelines.
Why Do Pet Insurance Providers Have a Waiting Period?
- Exclusion of Pre-Existing Conditions
Pet insurance does not cover accidents or illnesses that began before your policy’s effective date. Symptoms noticed before coverage are treated as pre-existing conditions, even if you didn’t visit the vet at that time. - Mitigating Risk and Fraud
- Without waiting periods, people could buy insurance right before rushing their pet to the vet for a known issue, falsely claiming it happened after purchasing the policy.
- The waiting period provides a buffer for insurers to confirm your pet’s health status and minimize fraudulent claims.
- Company Review
Insurers often use this time to review medical records or request documentation, ensuring they accurately assess any pre-existing conditions.
Pet Insurance and Pre-Existing Conditions
- Definition: Pre-existing conditions include any injury, illness, or abnormality detected before the policy’s start date or during the waiting period.
- Coverage Limitations: Some insurers might consider covering “curable” pre-existing conditions if your pet shows no symptoms for a specified period (e.g., 12 or 16 months). However, coverage decisions remain at the insurer’s discretion.
Pet Insurance Waiting Periods by Provider
Each insurer sets its own waiting periods for accidents, illnesses, and often specific health conditions. Below is a comparison of waiting periods across popular pet insurance providers:
Provider Name | Waiting Period(s) | Learn More |
Lemonade Pet | - 2 days for accidents - 14 days for illnesses - 6 months for cruciate ligament events | Lemonade Pet Insurance Review |
SPOT Pet Insurance | - 14 days | SPOT Pet Insurance Review |
Chewy Pet Insurance (Complete) | - 5 days for accidents - 14 days for illnesses - 14 days for cruciate knee surgery | Chewy Pet Insurance Review |
Pumpkin Pet Insurance | - 14 days | Pumpkin Pet Insurance Review |
Prudent Pet Insurance | - 5 days for accidents - 14 days for illnesses | Prudent Pet Insurance Review |
Progressive Pet Insurance | - 3 days for accidents - 14 days for illnesses | Progressive Pet Insurance Review |
Allstate Pet Insurance | - 2 days for accidents - 14 days for illnesses - 6 months for orthopedic conditions (or 14 days with an approved waiver) | Allstate Pet Insurance Review |
ManyPets Pet Insurance | - 15 days, or waived if the pet had continuous coverage under another valid policy prior to the new policy’s start date | ManyPets Pet Insurance Review |
Healthy Paws Pet Insurance | - 15 days for accidents and illnesses - 12 months for illnesses related to hip dysplasia | Healthy Paws Pet Insurance Review |
Nationwide Pet Insurance | - 14 days | Nationwide Pet Insurance Review |
Key Takeaways on Waiting Periods
- Vary by Provider: Each insurer sets its own waiting periods, which can differ between accidents, illnesses, and special conditions.
- Separate Orthopedic or Cruciate Waits: Conditions like cruciate ligament or other orthopedic issues often have extended waiting periods (e.g., 6 months).
- Possibility of Waivers: Some insurers allow a vet exam waiver or reduce the waiting period if you provide proof of prior coverage.
By understanding waiting periods, pre-existing condition rules, and how coverage starts, you can make more informed decisions when selecting a pet insurance policy. Always read your policy details and consult with the insurer to confirm what is and is not covered, especially if your pet has a known medical history.
Frequently Asked Questions
1. Which pet insurance has no waiting period?
Currently, no pet insurance provider in the U.S. offers coverage without any waiting period at all. Every policy includes at least a short waiting period to reduce the risk of fraudulent claims.
- Wellness Plans often have minimal or no waiting period, but they only cover routine care (e.g., vaccinations, check-ups) and not accidents or illnesses.
- If you see marketing claiming “no waiting period,” be sure to read the fine print. Usually, the claim refers to wellness or preventive benefits, not accident and illness coverage.
2. Can I get coverage and make an immediate claim with pet insurance?
Generally, you cannot purchase pet insurance and file an immediate claim for accidents or illnesses. Here’s why:
- Waiting Periods: Most insurers enforce a minimum waiting period (often from 2 days to 14 days for accidents and 14+ days for illnesses).
- Fraud Prevention: The waiting period helps insurers limit fraudulent or “pre-existing” accident claims.
Coverage Type | Typical Waiting Period |
Accidents | 2–5 days (sometimes up to 14 days) |
Illnesses | 14 days (some extend to 15 days) |
Specific Conditions | 6 months for cruciate or orthopedic |
3. Top pet insurance benefits
- Financial Protection: Pet insurance helps cover costly veterinary bills for accidents, illnesses, and sometimes routine care, reducing the financial burden on pet owners.
- Peace of Mind: Knowing you have coverage in place allows you to make decisions based on your pet’s health needs rather than the cost of treatment.
- Access to Advanced Treatments: With insurance, you’re more likely to afford procedures like surgery, specialist visits, and expensive medications that could otherwise be out of reach.
- Budgeting and Predictability: Having a monthly premium means fewer surprises when a health issue arises—your out-of-pocket costs become more manageable.
- Early Intervention and Preventive Care: Many insurers offer wellness plans or add-ons that cover routine check-ups, vaccines, and other preventive measures, helping detect and address problems before they become severe.
4. How do pet insurance companies know of pre-existing issues?
Pet insurance companies typically identify pre-existing conditions through the following methods:
- Medical Record Review: Insurers can request your pet’s veterinary records dating back months or even years.
- Symptom Logs: If your vet noted symptoms (e.g., coughing, limping) in past visits, an insurer can classify those as pre-existing, even if there was no formal diagnosis.
- Questionnaires: During the application, you may be asked about any prior illnesses, injuries, or symptoms your pet has shown.
5. Are there any pet insurance that cover pre-existing conditions?
In general, pet insurers do not cover pre-existing conditions. Some policies make an exception for what they label as “curable” pre-existing conditions if:
- The pet hasn’t shown symptoms or received treatment for a set time frame (commonly 6–12 months).
- The condition was minor and had a clear resolution (e.g., an ear infection that healed fully).
Keep in mind that even policies with a “curable pre-existing condition” clause do not guarantee coverage. Insurers still reserve the right to deny claims at their discretion.
6. What pet insurance starts immediately?
No standard accident or illness policy starts the moment you sign up. While no provider offers immediate comprehensive coverage, you can occasionally find:
- Minimal Waiting Periods: Some insurers might start accident coverage in as little as 1–3 days. Illness coverage usually takes longer (10–14 days).
- Wellness Add-ons: Wellness or preventive plans may kick in right away, but they won’t cover accidents or illnesses.
7. What pet insurance pays vet directly?
A few pet insurance companies offer direct vet pay options, allowing the insurer to settle the bill with the veterinarian, so you don’t have to pay out of pocket first. Policies vary by provider, but common requirements include:
- The vet must be willing to accept direct payments. Not all clinics will.
- You typically need to arrange this in advance.
- Providers like Trupanion or Pets Best sometimes offer direct pay but only if your vet is part of their network or agrees to the process. Always confirm with the insurer and your chosen veterinarian.
8. Is it worthwhile to get pet insurance?
Deciding whether pet insurance is worthwhile involves evaluating your pet’s unique needs and your financial comfort level:
- When It’s Most Useful
- Large-breed dogs prone to expensive orthopedic issues.
- Senior pets or breeds with known genetic predispositions.
- Young pets likely to experience accidents (puppies and kittens).
- Alternative Options
- Self-funding through a dedicated savings account for vet emergencies.
- Low-cost wellness plans for routine care (though these won’t cover major accidents or illnesses).
For many pet parents, the peace of mind alone makes it worth the monthly premium, especially if you worry about affording emergency procedures.
9. Does pet insurance cover surgery?
Yes, most accident and illness pet insurance plans cover surgery if it’s related to a covered condition. Keep the following in mind:
- Exclusions: Pre-existing conditions are not covered, and certain elective procedures (e.g., cosmetic surgeries, tail docking) are usually excluded.
- Waiting Period: If the need for surgery arises during the waiting period, the insurer will consider it a pre-existing condition.
- Reimbursement: You typically pay the vet first, then file a claim for partial or full reimbursement based on your policy’s terms (deductible, co-pay, annual limit, etc.).
Our Methodology Scores
We strive to deliver thorough, unbiased reviews on Benzinga so you can better understand the pet insurance landscape. Our primary mission is to connect you with the best insurance provider for your pet’s needs. Below is an outline of our rating criteria and how we assign scores.
We evaluate pet insurance carriers using a weighted scale of 25 distinct data points. Each factor receives a specific percentage weight in the final score. Here’s an overview of our scoring components:
Data | Weight |
All-online application | 5% |
# of plans | 10% |
Trustpilot stars | 10% |
Wellness plan or insurance | 5% |
Preventative care coverage | 2% |
# of vets in network | 5% |
Customer service rating | 5% |
Number of states where coverage offered | 5% |
Covers prescription meds | 1% |
Age of pets covered | 5% |
Covers horses | 2% |
Waiting period | 1% |
Offers expense reimbursement | 1% |
Covers prescription food | 5% |
Covers euthanasia | 1% |
Covers spaying/neutering | 5% |
Covers teeth cleaning | 3% |
Age of company | 5% |
Can add multiple pets | 1% |
Covers boarding | 5% |
Minimum premium | 10% |
Covers pre-existing conditions | 3% |
Offers multi-pet policy discount | 1% |
Covers surgery | 2% |
Free look period | 2% |
Score Totals | 100% |
Review Process
For each pet insurance carrier, Benzinga analyzes all 25 data points. Our reviewers conduct in-depth research and apply the criteria to generate an overall rating. Then we organize these findings under 4 main categories:
- Coverage Options
- Pet Insurance Rates
- Customer Service
- Claims
Below is an explanation of how each category is scored.
Pet Insurance Coverage Options
Most pet insurance plans can be customized to meet your pet’s specific needs. We place significant weight on the range of coverage options because pet owners want both comprehensive protection and real value.
- Accident and illness coverage is standard, but wellness or preventive add-ons are optional (and sometimes not available).
- Policies that include wellness or preventative care coverage typically score higher in our ratings.
Here’s a sample breakdown of how coverage features contribute to the score:
Criteria | Score |
Wellness plan or insurance | W = 0, I = 1, Both = 2 |
Preventative care coverage | Y/N (Y = 1, N = 0) |
Covers prescription meds | Y/N (Y = 1, N = 0) |
Covers prescription food | Y/N (Y = 1, N = 0) |
Covers euthanasia | Y/N (Y = 1, N = 0) |
Covers spaying/neutering | Y/N (Y = 1, N = 0) |
Covers teeth cleaning | Y/N (Y = 1, N = 0) |
Can add multiple pets | Y/N (Y = 1, N = 0) |
Covers boarding | Y/N (Y = 1, N = 0) |
Covers pre-existing conditions | Y/N (Y = 1, N = 0) |
Covers surgery | Y/N (Y = 1, N = 0) |
Pet Insurance Rates
Pet insurance premiums vary based on:
- Age and Breed: Older pets and breeds predisposed to certain conditions often cost more to insure.
- Pre-existing Conditions: May reduce coverage options or raise premiums.
- Annual Limit, Deductible, and Reimbursement: Higher annual limits and lower deductibles can increase your monthly cost.
We believe in balancing affordability with comprehensive coverage. Rates account for 10% of our overall rating. Below is a rough guide to how we score starting monthly premiums:
Score | Criteria (Monthly Premium) |
5 | $1 – $10 |
3 | $11 – $25 |
1 | $26+ |
Customer Service
We use secret shoppers to evaluate the responsiveness and helpfulness of each carrier’s customer service:
- Highest Score (5 points): Answers a call or message in under 2 minutes.
- Lowest Score (1 point): No response or call-back within 24 hours.
The methods for contacting customer service (phone, email, chat) also matter. This category makes up 5% of the total rating.
Score | Criteria |
5 | Replied or answered the phone in under 2 minutes |
4 | Replied or answered the phone in 3–5 minutes |
3 | Replied or answered the phone in 6–10 minutes |
2 | Did not answer but responded within 24 hours |
1 | Did not answer or respond after 24 hours |
Pet Insurance Claims
When you file a claim, you want a fast and straightforward process. To evaluate claims handling, we look at:
- Response Time: How quickly the company acknowledges and processes claims.
- Reimbursement Model: Upfront payment or direct pay to the vet, and whether partial or full reimbursement is applied.
- Ease of Filing: Whether claims can be submitted online, through an app, or via email.
A quick, transparent claims process is especially important because most policies require you (the pet owner) to pay the vet bill and then seek reimbursement. This factor also contributes to the overall score.
Our goal is to provide objective, data-driven reviews that help you understand each pet insurance carrier’s strengths and weaknesses. By examining coverage options, rates, customer service, and claims processes, we create a comprehensive score that guides you toward the best possible protection for your pet.