Bank of America Mortgage Review

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Contributor, Benzinga
August 16, 2024

Bank of America is one of the largest financial institutions in the U.S., offering a wide variety of mortgage options for first-time homebuyers, conventional borrowers, and those looking to tap into home equity. The bank stands out for its strong digital tools paired with in-person service through its nationwide branches. Bank of America’s specialized programs, like the Affordable Loan Solution and Preferred Rewards, are particularly appealing for those seeking low down payment options or discounts. While it doesn’t offer USDA loans, and its preferred rewards program is limited to those with higher balances, it’s still a solid choice for most homebuyers.

Pros
  • Wide range of mortgage products, including low down payment options
  • Strong digital tools, including the Home Loan Navigator for tracking your loan
  • Access to in-person customer service at branches across the country
  • Discounts available through the Preferred Rewards program
Cons
  • No USDA loans offered
  • Preferred Rewards discounts require high account balances

Bank of America Mortgage Ratings at a Glance

Loan Options
Application Process
Rates and Fees
Overall
Table of Contents

Loan Options

Bank of America offers a broad selection of mortgage products designed to cater to various financial needs and homebuying scenarios:

  • Conventional Loans: These non-government-backed loans are ideal for borrowers with solid credit and a down payment of at least 5%. Conventional loans can be conforming (meeting Fannie Mae and Freddie Mac requirements) or non-conforming (for higher-priced homes).
  • FHA Loans: These loans, backed by the Federal Housing Administration, are perfect for first-time buyers with lower credit scores or smaller down payments (as low as 3.5%).
  • VA Loans: Designed for veterans and active-duty service members, VA loans require no down payment and have flexible credit requirements.
  • Jumbo Loans: For homes that exceed conforming loan limits (typically $510,400), Bank of America offers jumbo loans with competitive rates and down payments as low as 15%.
  • Affordable Loan Solution: This program offers down payments as low as 3% without requiring private mortgage insurance (PMI), making it a great option for low-to-moderate income borrowers.
  • Refinance Loans: Bank of America offers options to refinance your mortgage for better rates, cash out, or change loan terms.
  • Home Equity Line of Credit (HELOC): Borrow against your home’s equity with flexible draw periods and repayment options.

Bank of America’s lineup is versatile and comprehensive, though it lacks USDA loans, which could be a drawback for buyers in rural areas.

Application Process

The mortgage application process at Bank of America is designed to be smooth, whether you prefer to handle everything online or visit a branch in person. Here’s what you can expect:

  1. Pre-Approval: Start by getting pre-approved online, where you can receive a basic pre-approval in minutes by providing income information. For a verified pre-approval, you’ll need to upload documents like W-2s and bank statements.
  2. Application: Complete your application online or with the help of a loan officer at a branch. The digital Home Loan Navigator tool lets you track your application, upload documents, and e-sign forms.
  3. Rate Lock: Once your tasks are complete, you can lock in your interest rate.
  4. Underwriting and Closing: Bank of America handles appraisals, title searches, and final approval. Closing can be done in person or electronically, depending on your location.

While the process is streamlined, it may take up to 45 days to close, which is slightly longer than some online-only lenders. The in-person option is a plus for those who value face-to-face support.

Rates and Fees

Bank of America is competitive when it comes to mortgage rates, offering some of the lower rates in the industry, especially if you qualify for the Preferred Rewards program. Key points include:

  • Origination Fees: Typically range from 0.5% to 1% of the loan amount but may be reduced for Preferred Rewards clients.
  • Closing Costs: Vary depending on the loan type and location, but you can expect to pay for things like appraisals, title insurance, and recording fees.
  • Discounts: Up to $600 off origination fees and rate discounts of up to 0.375% for Preferred Rewards members, based on account balances.

Bank of America’s fees are transparent and generally in line with industry standards. The added discounts for existing customers give it an edge, especially for those who maintain higher account balances.

Overall

Bank of America delivers a reliable mortgage experience with a combination of digital tools and in-person service. Whether you’re a first-time buyer or looking to refinance, its wide range of loan options and competitive rates make it a standout choice. The lack of USDA loans and the need for higher balances to access preferred rewards might be downsides for some, but overall, Bank of America is a solid option for most borrowers, especially those already banking with them.

Bank of America vs Competitors

Bank of America vs. Wells Fargo
Both lenders offer extensive branch networks and a full range of mortgage products. However, Bank of America’s digital tools and no-PMI low down payment options give it a slight advantage for tech-savvy buyers. Wells Fargo, on the other hand, may be better for those who prefer in-person service and are interested in government-backed loans like USDA.

Bank of America vs. Quicken Loans (Rocket Mortgage)
Quicken Loans, through its Rocket Mortgage platform, offers a faster, fully digital experience with quick approvals. Bank of America wins on personal service, especially for those who want to visit a branch, while Rocket Mortgage is better suited for those who prioritize speed and convenience.

Bank of America vs. Chase
Chase offers more extensive rewards for existing customers, including higher discounts for those with Chase Sapphire or Private Client accounts. However, Bank of America’s specialized programs like the Affordable Loan Solution provide better low-down-payment options, making it a better fit for first-time buyers.

What Others Say About Bank of America

Bank of America consistently ranks as one of the top mortgage lenders in the U.S. J.D. Power has rated its customer satisfaction above the industry average for several years. The lender has also been recognized for its robust mobile and online tools, which simplify the mortgage process. Customer reviews highlight the ease of managing loans through the Home Loan Navigator, though some borrowers note that closing times can be longer than expected.

Frequently Asked Questions

Q

Is it good to get a mortgage with Bank of America?

A

Yes, Bank of America is a strong choice for mortgages, particularly if you’re seeking competitive rates and access to in-person support.

Q

What credit score is needed for a Bank of America mortgage?

A

A credit score of at least 620 is required to qualify for a mortgage with Bank of America.

Q

What FICO score does Bank of America use?

A

Bank of America uses the FICO Score 8, which is based on TransUnion data.

Methodology

Our review of Bank of America’s mortgage offerings considers key factors like loan options, application process, rates, customer service, and overall borrower experience. We evaluated how the lender meets the needs of first-time homebuyers, those seeking low down payment options, and customers looking for personalized service. Ratings are based on the bank’s performance in providing competitive, transparent, and accessible mortgage solutions across its wide range of offerings.

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Melinda Sineriz

About Melinda Sineriz

Melinda specializes in writing about mortgages. student loans, personal loans, insurance, managing credit and debt, and credit cards.