Contributor, Benzinga
February 19, 2021
ShippingEasy
Overall Rating:
securely through ShippingEasy's website

ShippingEasy is ideal for the expanding e-commerce merchant who seeks ways to simplify their shipping process. This online platform integrates with some of the top apps on the web like Amazon, eBay, Etsy, Shopify and Squarespace. 

Plus, it features shipping, branded tracking, customer marketing and exclusive Amazon and Shopify seller tools to improve your entire shipping experience. Even better, you’ll enjoy discounted USPS and UPS rates to help preserve your company’s bottom line. 

It’s easy-to-use, so you won’t spend hours sifting through digital manuals or watching training videos to get up and running. The platform is designed to integrate seamlessly from your online store so you can start leveraging its resources right away. 

If you’re on the fence about signing up, you can request a free demo to learn more about how the platform works. Or you can schedule a meeting with a ShippingEasy team member to get assistance setting up your account if you need it.

 

Best For
  • Growing e-commerce merchants
Pros
  • User-friendly shipping platform with marketing tools to help grow your business
  • Offers free demo and 30-day trial
  • Works seamlessly with several apps
Cons
  • 24/7 customer support not available

ShippingEasy Ratings at a Glance

Product Offerings
Pricing
Customer Service
Mobile App
Privacy & Security
Performance
Overall Rating

ShippingEasy Product Offerings

ShippingEasy prides itself on offfering exceptional shipping and customer marketing tools. It integrates with thousands of accounting, carrier, e-commerce, inventory, marketplace and shopping cart apps. These include 3dcart, Amazon.com, AmeriCommerce, PayPal, Reverb, Bigcommerce, eBay, Etsy, FedEx, Magento, Shopify, Squarespace, UPS, USPS, Quickbooks, Volusion and WooCommerce.

When you integrate your online store, you receive instant access to discounted commercial rates on postage and insurance — up to 46%. Labels can be printed instantly, and the automated workflow takes the hassle out of package tracking by immediately notifying recipients that their order is in transit. 

You can check the status of the shipment directly from the dashboard at any time. There’s also an advanced reporting feature that helps you view and analyze shipping, customer and tracking data in an easy-to-follow format. And you can use branded tracking to enhance your customer support.

ShippingEasy also features a suite of custom marketing tools to help level up your business. You can customize email templates to launch compelling campaigns that resonate with your customers or create visually appealing sign-up forms to attract prospects and get them on your mailing list. 

There are also pre-built email templates that can be used to reach customers when you want to welcome them to your list, request a review, make product recommendations, remind them about an abandoned cart, announce a holiday sale and more. 

Other beneficial offerings include: 

  • Amazon Seller Tools: discounted postage rates, feedback requests and automated Amazon shipping 
  • Shopify Seller Tools: email promotions, abandoned cart emails, discounted postage rates and automated Shopify shipping  
  • Alexa for Shipping: allows you to print labels, packing slips and arrange for order shipment directly through the device

ShippingEasy Pricing

ShippingEasy offers a tiered pricing structure that caters to e-commerce merchants at all stages. Here’s a breakdown of your options: 

  • Starter: $5 per month (limited to 50 shipments) 
  • Basic: $29 per month (limited to 500 shipments) 
  • Plus: $49 per month (limited to 1,500 shipments)
  • Select: $69 per month (limited to 3,000 shipments) 
  • Premium: $99 per month (limited to 6,000 shipments) 
  • Enterprise: $159 per month (limited to 10,000 shipments) 

Below is a list of what you’ll get with each plan: 

  • Starter: designed for low-volume or new merchants and includes reduced USPS and UPS shipping rates, automated processes, streamlined label printing, automated order importing and custom labels with your company’s logo 
  • Basic: designed for small or brick-and-mortar businesses and includes everything from the Starter package plus customer support, business reporting and cubic discounts with Flat Rate Green pricing 
  • Plus: designed for seasoned e-commerce businesses and includes everything from the Basic plan 
  • Select: designed for expanding entities and includes everything from the Basic plan 
  • Premium: designed for larger businesses and includes everything from the Basic plan
  • Enterprise: designed for large companies with several locations who seek customizations and various permissions amongst staff and includes everything from the Basic plan plus unlimited users, workstations and computers, and custom configurations by an expert from the ShippingEasy team 

If you want to test out the platform, register for a free 30-day trial. A credit card is not required to get started, and you can cancel at any time. 

Interested in beefing up your ecommerce store’s marketing efforts? You can upgrade your monthly subscription by adding on the Customer Marketing feature. 

This email marketing solution includes automated campaigns, a drag-and-drop editor, AList management, signup forms, unlimited contacts, lists, and audiences, and more. The pricing varies by anticipated email volume and is as follows: 

  • $14 per month for 5,000 emails
  • $19 per month for 10,000 emails 
  • $39 per month for 25,000 emails 
  • $69 per month for 50,000 emails 
  • $99 per month for 100,000 emails 
  • $199 per month for 250,000 emails 
  • $349 per month for 500,000 emails 
  • $599 per month for 1,000,000 emails 
  • $999 per month for 2,000,000 emails 
  • $1,199 per month for 3,000,000 emails 

ShippingEasy Customer Service

ShippingEasy makes it simple for customers to get in touch. You can reach their award-winning customer support team by phone, live chat or email. It’s free to get the assistance you need, and you won’t have to deal with automated prompts as a live human will always address your questions or concerns. 

The phone lines are open Monday through Friday from 8 a.m. to 6 p.m. CT. If you prefer to reach out by email or chat, representatives are standing by to assist Monday through Thursday from 8 a.m. to 7 p.m. CT and Friday from 8 a.m. to 6 p.m. CT. 

ShippingEasy Mobile App

Customers can use the ShippingNow™ mobile app to handle shipping needs while on-the-go. You can generate and print labels in bulk, track orders and more. Plus, exclusive discounts are available on USPS postage and live support is available by phone, chat or email if you get stuck. 

ShippingEasy Privacy & Security

ShippingEasy takes the privacy of its customers seriously. It complies with the E.U. - U.S. Privacy Shield Framework and Principles. You can learn more about its privacy policy here. 

ShippingEasy Performance

Testimonials and case studies from e-commerce brands of all sizes, from non-profits to big names like LuLaRoe, indicate ShippingEasy delivers on its promises. Customers highlight the exceptional level of support received during setup and anytime assistance was the platform.  

The extensive library of tools and seamless shipping process were also frequently highlighted and credited for substantial reductions in time spent on order fulfillment. Even better, some subscribers have saved thousands per month in labor expenses due to expedited shipping order entry.

ShippingEasy Overall Rating

ShippingEasy is a viable solution for growing e-commerce merchants. It features shipping, customer marketing and seller tools to simplify your shipping and expand your business. 

Customers enjoy tiered pricing on flexible plans, automated workflows, discounted postage and shipping insurance rates, award-winning customer support and most importantly, a seamless integration experience to get up and running in record time. 

Plus, there are resources you can sift through to get the most from the platform, or you can contact a live representative everyday weekday during business hours to get the support you need. The mobile app is easily accessible if you need to print postage labels, track shipments or view shipping information while on the go. 

If you’re tired of spending way too much time on shipping, give the ShippingEasy platform a try. You can test drive it for 30-days — no credit card required. 

User Reviews

Tim

How do you use this product to boost your finances?

Horrible Customer Service. They outright LIED to us about Service, then wouldn't Refund as Promised. Shameful.

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