Contributor, Benzinga
March 20, 2023
Overall Rating:
securely through MultiBank's website

MultiBank Group was established in California, USA, in 2005, and is headquartered in Dubai, UAE. Since its inception, it has evolved into one of the largest and most regulated financial derivatives companies worldwide, with a current paid up capital of over US$ 322 million.

Combining prime liquidity, cutting-edge technology and first-class customer service, MultiBank Group delivers advanced trading platforms and tight pricing in online financial products, including Forex, Metals, Shares, Indices, Commodities and Crypto financial derivatives.

MultiBank Group boasts a daily trading volume of over US$ 12.1 billion and provides services to over 1,000,000 clients across 90 countries. Their mission is to provide exceptional products and services to clients, and as such, they vow to continue their heavy investments in the latest technology.

As the most heavily regulated financial derivatives group, MultiBank Group is proud to maintain an unblemished regulatory record with all its regulators. The Group is comprised of several financial institutions that are regulated by over 11 financial regulators across 5 continents, including ASIC, AUSTRAC, BaFin, CIMA, FMA, FSC, HKCE, MAS, SCA, TFG and VFSC.

Best For
  • Beginner traders
  • Advanced traders
  • Multiple platforms
  • 24/7 multilingual customer service assistance
  • Access to over 20,000 trading instruments such as forex, metals, commodities, shares, indices and cryptocurrencies
  • Negative Balance Protection
  • Over 11 Financial Regulators
  • Swap-Free Trading Accounts
  • The lowest Spreads
  • Currently not available for U.S. clients

MultiBank Ratings at a Glance

Group Product Offering
Customer Service
Minimum Investment and Pricing
Mobile App
User Experience
Overall Rating

MultiBank Group Product Offering

MultiBank Group has an impressive product offering that extends across multiple platforms and investment opportunities. By recognizing the importance of giving customers a vast selection of products, the Group currently provides over 20,000 instruments across 6 asset classes. 

The Group encourages traders to explore its product offerings, which include forex, metals, shares, indices, commodities, and cryptocurrencies. Clients can gain access to a wide range of trading products including 55+ currency pairs, 20,000+ shares, 200+ crypto pairs and more. 

Tools that Multibank account holders can access include Expert Advisors (EAs), free virtual private server (VPS) hosting, multi-account manager (MAM), percentage allocation management module (PAMM) and Financial Information Exchange (FIX) API. A VPS assists traders in handling their online trading needs while building optimal reliable trading conditions. EA software functions on a MultiBank Group MT4 & MT5 platform. A VPS can protect you from potentially costly internet connectivity problems. MAM is a type of software that handles multiple trading accounts. PAMM stands for software that streamlines the management of various accounts into one main account. PAMM allows traders to take a more organized approach to complex trading. FIX API provides real-time information.

Clients also have the option to open a Demo account with MultiBank Group. Trading on a demo account can be a great way for new and experienced traders to practice their skills, test new strategies and familiarize themselves with the trading platform. This is an excellent way to build confidence and develop a trading strategy without any financial pressure, as it offers a risk-free environment. Clients that open a demo account with MultiBank Group will be able to trade with $100,000 virtual balance. 

Customer Service

One of the top priorities for MultiBank Group is customer service. That is why they offer a variety of channels for their clients to contact them and receive support 24/7, including a Contact page, email, phone, Live Chat, WhatsApp service, Contact Form and social media platforms. 

Their contact page provides the information needed for clients to get in touch including a phone number and email address. Their customer service team responds promptly to all inquiries and assists clients with any questions or concerns. 

MultiBank Group is dedicated to providing clients with the best possible customer experience. One key benefit that allows MultiBank Group to stand out from the competition is that its customer service is available any time or day of the week. You can contact a customer service representative at your convenience internationally 24/7. Rapid customer service response helps smooth the trading process for both new and expert traders.  MultiBank Group’s customer support team is fluent in 22 languages.

Clients can also reach out to MultiBank Group through social media, where they will also be aware of the latest company news and market updates.  Their social media channels include Twitter, YouTube, LinkedIn, Facebook and Instagram. 

Customer reviews on third-party websites such as Trustpilot reveal positive reviews. For example, users who noted an overall level of satisfaction with the company mentioned prompt and knowledgeable customer service assistance. 


MultiBank Group takes security seriously and adheres to multiple regulatory entities while also implementing additional security features. The Group’s subsidiaries are licensed and regulated by over 11 regulators such as the Australian Securities and Investments Commission (ASIC), Financial Supervisory Commission (FSC), Vanuatu Financial Services Commission (VFSC) and the UAE Securities and Commodities Authority (ESCA), among others.  This ensures the clients can trade with peace of mind, knowing their investments are in safe hands.

Additionally, MultiBank Group offers an excess loss insurance policy from Lloyd’s of London to its customers through its subsidiary MEX Atlantic. This policy protects clients’ funds with up to $1,000,000 per account. MultiBank Group maintains fully segregated client accounts, offering the highest level of financial security by preventing the mixing of client and company investments. It’s important to note that the company also stores client capital at top-tier banks. Tier one banks are frequently viewed as large financial institutions with a substantial amount of paid-up capital. 

Consider the benefits of implementing additional security measures in combination with the features currently provided by MultiBank Group. You can enhance security by using a virtual private network (VPN) when accessing sensitive financial information. A VPN is a type of service that’s designed to create a safe direct connection to the internet. It can prove useful when using public networks because it enhances privacy.

Minimum Investment and Pricing

When examining the barriers to entry, examine the fees and minimum investment. MultiBank Group currently offers 3 different accounts, easily accessible through their website. The 3 accounts offer 500:1 leverage, Social Trading functionality, 24/7 technical support and multilingual customer service. To open a Standard Account, clients will require a minimum initial deposit of $50. The minimum initial deposit for the Pro Account is $1,000, and for the ECN Account is $5,000.

MultiBank Group offers multiple payment options for deposits. Accounts can be funded using instant payments such as credit or debit cards, cryptocurrencies and different Payment Gateways depending on the client’s country of residence. Additionally, for users within the Eurozone, clients can deposit a minimum of €250 through Single Euro Payments Area (SEPA). 

Mobile App

MultiBank Group’s trading platforms are available on Desktop, iOS and Android devices. 

Features such as the economic calendar offers traders access to relevant financial market news. The mobile application provides a streamlined trading experience to customers. Key assets include stocks, metals and oil. The mobile application collects data such as contact information and diagnostics. You can access MultiBank Group’s offerings on MT4, MT5 and MultiBank cTrader.

As with most investments, the outcome is not guaranteed. Consider speaking with a financial professional prior to investing. 

User Experience

MultiBank Group’s website is a user-friendly site where traders can easily navigate and explore a wide range of product offerings and trading tools. Users have the option to chat with a customer service representative on Live Chat, and they can easily open an account through the website by filling in the online form. 

According to customer reviews on third-party websites such as Trustpilot, users found that MultiBank Group’s Apps were simple to download, easy to understand and helpful for new users. The overall sentiment in terms of user experience ranged from positive and likely to continue trading to less positive and unlikely to continue trading.

MultiBank Group earns a high score for its intuitive and user-friendly platform and site. 

MultiBank vs. Competitors

MultiBank remains a strong player in the field of derivatives brokers among its competitors. The Group has continued to expand internationally, offering over 20,000 different financial products across 6 asset classes. MultiBank is a globally trusted broker, with over a million clients worldwide and a growing IB network of over 30,000 Introducing Brokers.

Overall Rating

Overall, MultiBank Group scores 4.5 out of 5. The financial group earns high marks regarding product offering, security, minimum investment and pricing. 

The Forex and CFD broker mentions its compliance with multiple regulatory bodies. Heavy regulation holds MultiBank Group to the highest standards in terms of compliance, including the additional security measures to protect traders. The minimum investment amount will vary depending on the type of account you choose to open. The three account tiers provide traders with the latest technology and trading tools to trade the financial markets with ease.

In addition, MultiBank Group offers a variety of partnership opportunities, including the IB Program, CPA Affiliate, Franchise Partner, Prime of Primes and White Label solutions. With their IB Program, Introducing Brokers that join MultiBank Group can benefit from the highest rebates and commission structures and receive prizes for referring clients. 

Altogether, MultiBank Group is a financial company that encompasses an impressive number of product offerings and intelligently designed trading tools. The Forex and CFD broker has multiple products, platforms and accounts intended to empower traders interested in building a better financial future.

Frequently Asked Questions


What is MultiBank Group?


MultiBank Group is currently one of the top international online financial derivatives providers in the world. Ensuring client protection and first-class customer service, they provide clients with the latest tools and technology to succeed in the financial markets and boost their potential profits. MultiBank Group currently maintains over 20  branches worldwide. Such an expansive network of offices provides an increased level of accessibility to a wide-reaching international client base.


Is MultiBank Group registered in the UAE?


Yes, MultiBank Group’s subsidiary MEX Global is licensed and regulated in the United Arab Emirates by the Securities and Commodities Authority of the UAE.

User Reviews


How do you use this product to boost your finances?

I came across Mrs. Traikos Mina   when she appeared as a guest on a Forex Podcast in the USA. I was listening to and was very impressed with her straight forward approach and the principles of her trading strategy. My heart then told me to invest $1,500 w

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