Credible Review

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Contributor, Benzinga
Updated: May 21, 2021
1 Minute Review

Credible provides comparisons of various loan products and credit cards on the basis that you, the borrower, are always in control. Credible’s user-friendly, online interface allows you to compare personalized loan offers from multiple trusted lenders for private student loans, student loan refinancing, home loans, mortgage refinancing, personal loans and even credit cards. These services are designed to give you the independence and confidence you need to secure your growing financial wellbeing with expert comfort that has been acknowledged by top publications.

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Best For
  • Straightforward, convenient service
  • Finding the lowest interest rates
  • Potential savings when refinancing
Pros
  • Fee-free services for comparing lenders
  • Comparing your options not impacting your credit score
  • Consumer information kept private
  • Expert Client Success team there to help 100% of the way
Cons
  • Nonflexible process for selecting multiple student loans for refinancing
  • Account creation required

Credible Review Ratings at a Glance

Credible Mortgages
Credible Loans
Credit Card Service
Customer Service
Credible Overall Rating

Credible, is known for bringing clients like you the necessary simplicity, choice and unbiased support for all of the important financial decisions life can bring you. Keep reading Benzinga’s review of the trusted online lending service and get the lowdown on the types of loans it offers as well as its exclusive perks. 

Credible Mortgages

A mortgage is a common type of loan designed to help you buy or refinance your home. Mortgages are the best way to buy a home without having all the cash up front, as most people who buy a home do so with a mortgage. There are countless offers and interest rates that come with mortgages from all kinds of lenders, which is where Credible comes in to make the process of taking your living situation to the next level a bit less hectic.  

Credible's mortgage marketplace integrates lenders and credit bureaus, allowing you to compare actual prequalified mortgage rates — not estimates — and terms they qualify for across multiple lenders in just 3 minutes. This marketplace uses smart logic that allows you to answer questions about your specific situation to find rates and offers that are tailored to you, 100%. This system also actively removes duplicative questions from the process and allows for the automatic gathering of documents needed by lenders to complete the loan. Additionally, as a broker, Credible’s licensed loan officers provide concierge service to borrowers all the way to closing. 

According to reviews of Credible’s mortgage services, it can give you a great rate. From start to finish, it only took a customer from Raleigh, North Carolina, about 21 days to close her loan that she felt to be “incredible.” She noted that her friends down the street said it took them twice as long to close on a mortgage loan through another service. 

With multiple trusted lenders reader to offer you fixed and adjustable rates and a dedicated all-business support team there to help you every step of the way, it’s hard to beat Credible’s mortgage marketplace. 

Credible Loans

Loans are an integral component of personal finance that can help you achieve your goals and help you build credit for securing future financial prosperity and opportunity. Keep reading to learn about Credible’s services for finding you the best personal loans, private student loans and student loan refinancing. 

Personal Loans

An unsecured personal loan is funding you can borrow from a bank, credit union or online lender that doesn't require collateral (like a bank account or a car). The uses for a personal loan are pretty much limitless, as most use them to consolidate credit card debt and help pay for unexpected expenses. You make monthly payments to pay it back in full, plus interest based on a rate that is determined by the lender. Loan terms and interest rates vary based on a lender’s specifications and your personal information such as your credit history. 

Finding personal loans through Credible is simple and quick — it can find your prequalified rates in just 2 minutes. It can also match you with lenders offering you the best loans from $1,000 to $100,000 after tailoring your search to your needs and specifications. Some loans work better than others for debt consolidation, home improvement projects or even your dream wedding. 

A verified customer stated using credible for finding their next personal loan was a fast and easy process that they would recommend to anyone. Another customer praised Credible’s personal loan services, saying, “I am finally able to live my life the way I want to enjoy it. Thank you, Credible, for giving me the power to own my life.”

Private Student Loans

Private student loans through various lenders such as banks, credit unions and online lenders can help you continue to pay for school after you’ve hit your limit on federal loans. Private student loans can have variable or fixed interest rates, which may be higher or lower than rates for federal loans depending on your circumstances. Taking out these loans often requires an established credit history or a cosigner, as lenders heavily take your credit history into account when deciding the amount, loan term and interest rate to offer you. 

Credible is there to match you with trusted, private student loan lenders such as Citizens Bank, Ascent and MEFA to get you the best actual rate possible, not just a ballpark estimate. Just like its mortgage refinancing process, Credible helps you avoid filling out duplicate forms, making the search and signing process as streamlined as possible. You can finance almost any degree or program through Credible and its flexible payment plans designed to fit your budget. Lastly, Credible makes sure that its lending partners do not charge origination fees or prepayment penalties on their loans.

Steve, a verified Credible customer said “everything was done right on the app and I had the money within 48 hours. Easiest loan process ever.”  Allen, another verified customer said Credible had “amazing service and a very well organized approach to comparing rates and other terms.”

Refinance Student Loans

Refinancing student loans was initially established to help make paying off student debt much more manageable, as repaying such looming debt is a common struggle among young grads trying to secure a healthy financial future. Refinancing the process of taking out an entirely new loan at a new (and better) interest rate to pay off your old federal and private loans. 

With Credible, you can refinance some or all of your federal loans into 1 private loan, refinance your private loans from banks, credit unions or your school and even refinance your parent PLUS loans. 

Most impressively, you can compare prequalified student loan refinancing rates from up to 10 lenders without affecting your credit score. All you have to do is fill out a quick form that details information such as your school and type of degree. This should take less than 2 minutes and it gives you access to options from the brand’s top lenders. After that, you can easily compare your prequalified options and real rates in 1 place while using tools to find the best plan for you. With 1 final online form you can finish providing crucial personal details and get your final offer in as quickly as 1 day. 

Cassandra reviewed Credible’s refinancing services and said, “It was very easy to get a range of offers on student loan refinancing. I'm trying to rebuild my credit and after a dozen no’s, Credible got me several offers with reasonable terms! Very happy!”

K.G. said, “Amazing! I wished I went to this site sooner. It led me to the loans with the lowest rates and I was able to pick which one is best for me. Thanks, Credible!”

Credit Card Service

Credit cards offer you a line of credit that can be used to make purchases, balance transfers or cash advances that you pay back monthly over a set period of time. There are various types of credit cards to choose from, each one helping you benefit in unique ways depending on your situation and current financial goals. 

Rewards credit cards help you maximize the value of your everyday purchases, earning you miles, points and cash back on everyday purchases you make. Balance transfer cards can have a 0% or lower than average APR and a transfer period of 6-18 months, helping you dwindle down debt from other cards and saving you hundreds or even thousands in interest. Student credit cards are designed to help college students establish a solid credit history, an important milestone for securing a strong financial future. Many student cards come with no annual fee and low interest rates. These are only a few of the types of cards that Credible can match you within a snap. 

With Credible’s extensive, filter-friendly search tools, it rounds up some of the best offers to help you find the best credit card for you. You can search for all cards or specifically ones that fall under rewards, cash back, travel, balance transfer, low interest, 0 percent purchase, secured and student categories. You can further narrow down your search to compare cards with no annual fees, welcome offers, unique rewards, fee-free balance transfers and fee-free foreign transactions. 

Credit is a big factor in determining which cards will work the best for you as a borrower, so you can conveniently filter through cards that are available to those that fall into all 4 credit categories. On top of that, you can customize the search to find cards within specific networks such as American Express and Mastercard, and financial institutions like Wells Fargo, Capital One and Bank of America. 

Customer Service

Customer service is a necessity for any business, and it’s especially crucial for online platforms like Credible that actively match clients to the best independent lending partners available. 

Online, Credible has proven itself to put clients first in every service they provide. On every page detailing its specific services, its San Francisco-based Client Success Team’s online and phone contact information is readily visible, along with office hours. Not only is this contact information presented in an accessible way, but each page has subsequent FAQ sections included to educate clients on important qualifications and necessary steps to take before jumping into related products. 

Although these qualities in customer service are great at face value, some customer reviews from trustpilot.com tell of issues such as a lack of or delayed communication from customer service, or on the opposite end of the spectrum, overbearing and unnecessary phone calls regarding the quality of its services. 

Credible Overall Rating

Overall, Credible is a high quality and journalistically-acclaimed tool that can help make finding your next loan or credit card a much faster and less stressful process. From matching you to the best online mortgage refinancing options on the market to finding you the loan that fits your needs and goals, Credible is there for its clients with expert safety encryption, a risk-free and fee-free interface and customer service that’s hard to beat. 

Every financial service has its flaws and Credible is no different. From the perspective of its clients, based on real client reviews of the company’s customer service and overall algorithm, Credible has a bit of work to do before achieving a perfect 5/5 rating.

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