Contributor, Benzinga
August 10, 2023
Bitget Wallet
Overall Rating:
securely through Bitget Wallet's website

For crypto users in the market for a secure, efficient, easy-to-use wallet, Bitget Wallet fits the bill. First founded in 2018 as BitKeep Wallet, the company has now rebranded as Bitget Wallet following the investment of Bitget exchange. Since its inception, Bitget Wallet has been committed to providing a secure, reliable and user-friendly means of managing digital assets in a decentralized manner. Its perseverance has paid off, attracting over 10 million users from 168 countries across North America, Europe and Asia. Its globally renowned wallet now supports over 255,400 cryptocurrencies and 20,000  decentralized applications (dApps) across over 90 mainnets.

Best For
  • Crypto users looking for a reliable wallet
  • Engagement with a vibrant community
  • MPC wallet
  • Full support for ZK-Rollup Ecosystem
  • Secure and reliable
  • Account abstraction (AA) wallet
  • Web3 DID & SBT
  • Over 10 million users
  • Does not support some blockchains, such as Cardano (ADA)
  • Limited fiat support - unable to sell tokens into fiat currency

Bitget Wallet Ratings at a Glance

Customer Service
User Experience
Overall Rating

Bitget Wallet Product Offering

Bitget Wallet aims to redefine the crypto landscape by offering a convenient, all-in-one solution that brings the entire Web 3 ecosystem to its users' fingertips. As a non-custodial wallet, Bitget Wallet prioritizes decentralization and utility, providing users with a secure repository for their funds. 

By collaborating with Bitget exchange, Bitget Wallet elevates the platform’s integrated trading features, better aligning its services with user needs and forming a truly integrated utility platform for users. By using the wallet, you can access preferred mainnets to perform swaps. The Bitget Wallet dApp browser and Bitget Wallet's non-fungible token (NFT) market expand the experience to make connecting with all Web 3 services seamless and efficient. With over 220,000 NFT collections and a total trading volume surpassing $40 million in 2022, Bitget Wallet's NFT Market stands among the largest on BNB Chain and Polygon. Thanks to its innovative asset airdrops, it holds the record for the highest number of active wallets on Arbitrum and Polygon. 

Since its inception in 2018, Bitget Wallet has been committed to providing a secure, reliable and user-friendly means of managing digital assets in a decentralized manner. Its perseverance has paid off, attracting over 10 million users from 168 countries across North America, Europe and Asia. Its globally renowned wallet now supports over 255,400 cryptocurrencies and 20,000 DApps across over 90 mainnets.

Bitget Wallet Customer Service

Bitget Wallet takes pride in its commitment to providing top-notch customer service to users of all levels of experience. You can get connected through its support in your preferred way, such as sending messages to the admin on telegram and discord channels. You can also find helpful information on Twitter in English, Twitter in Chinese, and Twitter Daily, as well as on BitKeep's official blog and academy.

Key Features of Bitget Wallet's Customer Support

  1. Multilingual support: Bitget Wallet goes the extra mile to cater to a diverse user base by offering customer support in multiple languages. Users can communicate with the support team in different languages, ensuring clear and effective assistance regardless of their native language.
  2. Comprehensive support: Whether you're a beginner taking your first steps in the crypto world or an experienced professional seeking advanced guidance, Bitget Wallet's customer support is equipped to address a wide range of queries and concerns. The knowledgeable support team is well-versed in all aspects of the platform, ensuring that users receive accurate and helpful assistance.
  3. Responsive and timely assistance: Bitget Wallet understands the importance of prompt support. The customer service team strives to provide timely responses to user inquiries, ensuring minimal disruptions and a smooth trading experience.

Based on reviews, Bitget Wallet support gets a five-star rating for its support.

Bitget Wallet Security

Bitget Wallet has garnered positive user reviews, particularly with its robust security features. Key aspects that stand out include risk control with cold and hot wallet segregation, along with impressive accolades from SSL Labs.

Noteworthy Security Features

  • Cold and hot wallet segregation: Bitget Wallet prioritizes the security of user funds by implementing a segregation approach for cold and hot wallets. This process helps minimize the risk of unauthorized access and ensures that a significant portion of user assets remains securely stored offline.
  • A+ ratings from SSL Labs: Bitget Wallet has earned an impressive achievement with 12 A+ ratings received from SSL Labs. This recognition underscores the platform's commitment to maintaining stringent security standards and providing a safe environment for users to engage in cryptocurrency trading.

Robust Security Partnerships

  1. Qingsong cloud security: Bitget Wallet benefits from the expertise and support of Qingsong Cloud Security, a trusted provider known for its robust security solutions. This collaboration enhances Bitget Wallet's ability to mitigate potential risks and safeguard user assets.
  2. Armor: In bolstering its security infrastructure, Bitget Wallet has partnered with Armor, a renowned security firm renowned for its cutting-edge technologies. The collaboration further strengthens the platform's resilience against potential threats.
  3. Heap and Suntwin Technology: Bitget Wallet's security framework is fortified by strategic alliances with Heap and Suntwin Technology. These collaborations contribute to the overall security architecture of the platform, instilling user confidence and trust.

Bitget Wallet's commitment to ensuring top-notch security through cold and hot wallet segregation, impressive SSL Labs ratings and trusted partnerships with Qingsong Cloud Security, Armor, Heap and Suntwin Technology cement its position as a reliable and secure cryptocurrency exchange platform. Users can confidently trade knowing that their assets are safeguarded by a comprehensive security ecosystem that earns Bitget Wallet a 5 for security.

Bitget Wallet User Experience

Bitget Wallet's commitment to user-friendly interfaces, simplified processes, comprehensive trading tools, educational resources and mobile accessibility establishes it as a pioneer in making cryptocurrency trading accessible and hassle-free with the use of the Bitget Wallet. By prioritizing the user experience, Bitget Wallet aims to provide secure wallet storage for crypto holdings. However, it is worth noting that some say that it is not straightforward for beginners, earning it a 4.5.

Bitget Wallet vs. Competitors

Bitget Wallet competes with similar platforms, including, Binance, Zengo Wallet and Coinbase Exchange. While these competitors share similarities such as offering a wide range of cryptocurrencies, a user-friendly interface, security precautions, customer support and mobile accessibility, Bitget Wallet stands out with its unique features and advantages. Here's how Bitget Wallet differentiates itself from its competitors:

  • Multilingual customer service: Bitget Wallet provides customer support in multiple languages. This commitment to multilingual support ensures that users from different regions can receive assistance in their preferred language.
  • Security partnerships: Bitget Wallet has established partnerships with reputable security providers, reinforcing the platform's security measures. These collaborations provide users with added confidence in the safety of their funds and personal information.

Overall Rating

Bitget Wallet's user-friendly approach, profit-sharing program, wide range of services, multilingual support, transparency and security contribute to its positive reputation in the cryptocurrency trading sector and earn it a five-star rating. 

It’s advisable to conduct thorough research and consider individual trading preferences and risk tolerance before selecting a wallet.

Frequently Asked Questions


Can you use Bitget Wallet in the U.S.?


Yes, Bitget Wallet can be used in the United States. Bitget Wallet has passed verification on the App Store and Google Play of various regions, including the United States, that permit users from these countries to legally trade on the platform.



How reliable is Bitget Wallet?


Bitget Wallet is generally considered to be a reliable wallet. However, the reliability of any wallet can be influenced by many factors.

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