Arch RoamRight Travel Insurance Review

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Contributor, Benzinga
November 8, 2021
Arch RoamRight Travel Insurance
securely through Arch RoamRight Travel Insurance's website

Arch RoamRight travel insurance provides extensive options for trip insurance. Travelers can quickly purchase a policy online, and policy details can be monitored on the company’s app. Policies are available with coverage for trip cancellations, baggage delays, emergency evacuations and more.

Arch RoamRight offers its users a comprehensive mobile app and online portal they can use to plan their trip. The app is equipped with everything from safety warnings to travel documents. Travel insurance plan options may be overwhelming for those who have never bought travel insurance before, and that is why Arch RoamRight offers a policy choice for every traveler. 

#1 Highlight: Wide range of coverages available

AM Best Rating: A+

Moody’s Rating: A2

1Financial ratings are as of 9/21/2021. Subject to change. For more information, visit https://insurance.archgroup.com/.

Best For
  • Frequent travelers
  • Travelers looking to cover international medical expenses
  • New travelers looking to protect their trip costs
Pros
  • Comprehensive mobile app and online platform
  • Multi-policy coverage options available for frequent travelers
  • 1 child included on Pro Plus plan for every adult plan purchased
Cons
  • Some (but very few) geo restrictions on product
  • Comparing plans can be overwhelming

Arch RoamRight Travel Insurance Ratings at a Glance

Overall Rating
Coverage Options
Arch RoamRight User Benefits
Arch RoamRight Customer Service
Customer Pricing
Mobile App
User Experience

Arch RoamRight Travel Insurance Overall Rating

Arch RoamRight’s travel insurance offers something for everyone. While the comprehensive range of packages and benefits can be overwhelming for those who have never bought travel insurance before, its extensive coverage options are affordable and easy to enroll in. Arch RoamRight’s app and online portal system are also features that go above and beyond the competition, earning the company a high rating and recommendation. 

Arch RoamRight Travel Insurance Coverage Options

Arch RoamRight is one of the leading travel insurance providers in the United States. The company offers a variety of policies and protections that can help protect travelers against financial losses in the event that they’re injured on their travels.

Arch RoamRight currently offers the following coverage choices:

  • Pro travel insurance plan
  • Pro Plus travel insurance plan
  • Multi-Trip travel insurance plan
  • Travel Medical insurance plan
  • Auto Rental Insurance Plus travel insurance plan

Arch RoamRight User Benefits

Arch RoamRight travel insurance offers a number of options for travel insurance. Travel insurance is a type of protection that offers reimbursements if a traveler books a trip or vacation but later needs to cancel it for a covered reason or situation. Travel insurance can also provide reimbursements if travelers are forced to evacuate due to political turmoil, emergency accidents or sicknesses, weather-related exodus requirements and more.

Arch RoamRight offers three unique travel insurance plans. The company also offers a medical insurance plan and a unique plan that covers rental vehicles only. We recommend that those considering enrolling in a plan to visit Arch RoamRight’s plan explanation page on their website to learn more about plan inclusions and limitations.

Let’s take a look at some examples of what is covered on each plan option.

Pro Travel Insurance Plan

The Pro travel insurance plan is an excellent option for travelers who are on a strict budget but who also want to ensure that their travel is protected. Some of the coverages offered by this plan include:

  • Up to 100% of trip cancellation costs
  • Up to 100% of trip interruption costs
  • $150 a day for trip delay expenses following a 6-hour delay (maximum benefit of $600)
  • $500 to cover costs associated with missed connections and itinerary changes following a 3-hour delay
  • $300 towards baggage delay expenses following a 12-hour delay
  • $25,000 towards medical expense costs following an emergency accident or illness (no deductible)
  • $250,000 worth of coverage for emergency medical evacuations
  • $100,000 worth of coverage for political and security evacuations

Security, political and natural disaster assistance is automatically included in this plan. Additional benefits are available, and benefits and add-ons may vary by state.

Pro Plus Travel Insurance Plan

The Pro Plus travel insurance plan is the company’s most popular plan. This plan includes up to 100% of trip cancellation costs plus the following major benefits:

  • Up to 100% of trip cancellation costs for work-related reasons
  • Up to 150% of trip interruption costs
  • $200 a day for trip delay expenses following a 6-hour delay (maximum benefit of $1,000)
  • $500 to cover costs associated with missed connections and itinerary changes following a 3-hour delay
  • $300 towards costs associated baggage delays following a 12-hour delay
  • $50,000 towards medical expense costs following an emergency accident or illness (no deductible)
  • $500,000 worth of coverage for emergency medical evacuations
  • $100,000 worth of coverage for political and security evacuations
  • Coverage for 1 child included for each adult plan purchased
  • Coverage for accidental death and dismemberment is also offered on this plan, along with additional benefits.

Pro Plus also includes access to the Platinum Upgrade, which may meet these insurance requirements when traveling to countries like Costa Rica (as listed by the ASPCA.) This upgrade includes higher medical and trip delay benefits if the traveler is diagnosed with COVID-19 while on their trip. Additional benefits are available, and benefits and add-ons may vary by state.

Arch RoamRight’s Multi-Trip Annual Trip Cancellation

Globetrotters can benefit from Arch RoamRight’s Multi-Trip plan. This plan extends the company’s Trip Cancellation Coverage to multiple trips per year. This allows the policyholder to benefit from travel insurance without purchasing a separate insurance plan each time they travel. This plan is not available in all states.

Travel Medical Insurance

Travelers who are only concerned about protecting themselves against international medical bills may want to consider Arch RoamRight’s Travel Medical Insurance plan. This plan provides coverage for medical emergencies that occur when the traveler is more than 100 miles away from home and on a vacation that spans less than 180 days. Multiple coverage schedules are available to fit the unique needs of the traveler. 

img_61896f406d2d5

Image text: Travelers can balance costs and coverage by selecting their unique benefits. 

Auto Rental Insurance 

Travelers who will be renting a car for travel more than 100 miles away from their home can purchase comprehensive rental car insurance through Arch RoamRight’s Auto Rental Insurance Plus plan. The plan includes coverage for damage or loss resulting from:

  • Collision
  • Theft
  • Vandalism
  • Windstorm
  • Fire
  • Hail
  • Flood

Additional causes that are not under control of the driver are also included, as well as coverage for damaged, lost or stolen luggage. 

Arch RoamRight Customer Service

Travelers who would like to contact Arch RoamRight can do so using the following methods.

  • By phone: To contact Arch RoamRight by phone, call 800-699-3845.
  • By email: To contact Arch RoamRight by email, send a message to customerservice@roamright.com.

Arch RoamRight’s customer service team is proactive and regularly wins awards thanks to their commitment to excellence. In 2020 alone, Arch RoamRight won two American Business Awards for their customer service team’s professionalism and knowledge. 

Customer Pricing

Arch RoamRight sets its travel package pricing based on each traveler’s individual age, the total value of the trip that they are insuring and the length of the trip if it is longer than 30 days. Let’s take a look at what a traveler can expect to pay for Pro and Pro Plus coverage depending on the details of their trip on a variety of 7-day getaways. 

Pricing applies to any trip up to a maximum of 30 days. Pricing subject to change.

Pro Travel Insurance Plan

Traveler’s ageTotal value of tripPrice for coverage
18$2,000$68
18$5,000$174
18$10,000$360
55$2,000$102
55$5,000$266
55$10,000$558
75$2,000$228
75$5,000$572
75$10,000$1,176

Pro Plus Travel Insurance Plan

Traveler’s ageTotal value of tripPrice for coverage
18$2,000$77
18$5,000$196
18$10,000$407
55$2,000$115
55$5,000$300
55$10,000$632
75$2,000$257
75$5,000$647
75$10,000$1,331

Mobile App

Arch RoamRight offers a unique mobile app that allows users to access important health and safety information about their travel destinations. Some of the most unique features of the app include:

  • A medical phrase translation feature loaded with 7 languages and 150 phrases
  • An international pharmaceutical directory with more than 3,000 medications and foreign drug equivalents
  • Security updates, information and alerts for travel destinations
  • Customer service connections
  • Access to travel documentation after they are uploaded

The Arch RoamRight app is available as a free download for both iOS and Android platforms. Select features are limited to users with an Arch RoamRight account. 

User Experience

Arch RoamRight focuses on providing an easy, streamlined user experience. Users can create an online portal through Arch RoamRight’s website or mobile app in just a few minutes. The account creation process is quick and simple enough for even the least tech-savvy user to handle.

img_61896f4309cc0

 

Image text: Arch RoamRight’s user portal is easy to use and full of useful information. 

After creating a portal, users can track the status of any claims they’ve filed, view their benefits, contact customer service and more. The customer portal also allows users to plan their next vacation with a series of destination guides. Overall, Arch RoamRight’s portal is comprehensive and offers the user a streamlined, useful experience not found with many other trip insurance providers. 

Arch RoamRight vs. Competitors

With so many options for travel and cruise insurance, why should travelers choose Arch RoamRight? Some of the benefits that come with selecting Arch RoamRight over competitors include:

  • Access to an online portal: When travelers bookwith Arch RoamRight, they don’t only receive a policy PDF and a customer service phone number. Arch RoamRight’s unique online portal capabilities allows travelers to manage their policies and claims in one convenient spot.
  • Unique mobile offerings: Arch RoamRight’s mobile app goes above and beyond its competitors with features like medical and pharmaceutical dictionaries and directories. These resources can be indispensable while abroad.
  • Higher-than-average ratings: Arch RoamRight has remained competitive and consistently highly rated throughout the pandemic. The company even won a silver Travel Weekly Magellan Award in 2021 for travel insurance. 
  • Faye Travel Insurance
    Best For:
    International Travel
    securely through Faye Travel Insurance's website
  • Arch RoamRight Travel Insurance
    Best For:
    Frequent travelers
    securely through Arch RoamRight Travel Insurance's website

    This provides a broad overview of your policy provisions and does not revise or amend the policy. Insurance coverages are underwritten by Arch Insurance Company, NAIC #11150, under policy series LTP 2013 and amendments thereto. Plans are offered and disseminated by registered travel retailers on behalf of Arch Insurance Solutions Inc., a licensed travel insurance producer* (CA License #0I18111, TX License #1787195). Both the travel insurance producer and the underwriter referenced above may be reached at 1-844-872-4163. Your policy is the contract that specifically and fully describes your coverage. Certain terms, conditions, restrictions and exclusions apply and coverages may vary in certain states. Please refer to your policy for detailed terms and conditions.
    Consumer Disclosures can be found at: https://www.roamright.com/disclosures/.
    Privacy policy can be found at: https://www.roamright.com/roamright-website-privacy-policy/
    *Plans are solicited by licensed producers in NY and HI. 

     

  • Travelex
    Best For:
    Affordable travel insurance
    securely through Travelex's website
  • AARDY Travel Insurance
    Best For:
    Cheap travel insurance plans
    securely through AARDY Travel Insurance's website

Get Started with Arch RoamRight Travel Insurance

Interested in learning more about Arch RoamRight’s travel insurance options. Signing onto a policy is often easier and more affordable than most travelers think. Click here to learn more about the benefits of travel insurance. 

Frequently Asked Questions

Q

Is travel insurance worth getting?

A

Yes. There are many situations that a travel insurance plan can help protect you, and policies are often very affordable.

Q

Which is the best company for travel insurance?

A

The best company will vary for each traveler based on their unique needs. Exploring multiple policy providers and getting a range of quotes is recommended before selecting a plan.

Disclaimer:This provides a broad overview of your policy provisions and does not revise or amend the policy. Insurance coverages are underwritten by Arch Insurance Company, NAIC #11150, under policy series LTP 2013 and amendments thereto. Plans are offered and disseminated by registered travel retailers on behalf of Arch Insurance Solutions Inc., a licensed travel insurance producer* (CA License #0I18111, TX License #1787195). Both the travel insurance producer and the underwriter referenced above may be reached at 1-844-872-4163. Your policy is the contract that specifically and fully describes your coverage. Certain terms, conditions, restrictions and exclusions apply and coverages may vary in certain states. Please refer to your policy for detailed terms and conditions.
Consumer Disclosures can be found at: https://www.roamright.com/disclosures/.
Privacy policy can be found at: https://www.roamright.com/roamright-website-privacy-policy/
*Plans are solicited by licensed producers in NY and HI.

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About Janet Hunt, Insurance Agent

Janet has been working in, and writing about, the insurance industry for over 20 years.