Mattersight Corporation is a Delaware Corporation was incorporated on May 11, 1999. The Company provides enterprise analytics on customer and employee interactions and behaviors. The Company's Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to improve operational performance and predict future customer and employee outcomes. The Company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive business value. The Company's applications are used by companies in the healthcare, insurance, financial services, telecommunications, cable, utilities, and government industries. The Company's services are delivered to clients in U.S., Canada and United Kingdom. The Company holds 13 U.S. patents and one European patent. It has also obtained a U.S. federal trademark for MATTERSIGHT word mark. The Company is subject to certain United States and foreign laws and regulations applicable to its service offerings, including, but not limited to, those related to data privacy and security, electronic commerce, and call recording.