8x8, Inc. EGHT, provider of innovative cloud communications
solutions, today announced that it has been awarded a new patent related to
its contact center technologies. On August 20, 2013, the U.S. Patent and
Trademark Office issued United States Patent number 8,515,833 entitled
“Methods and Systems for Multilayer Provisioning of Networked Contact
Centers.” This patent relates generally to methods and systems for managing
networked contact centers, and more specifically for multilayer provisioning
of networked contact centers via one or more distributors with a plurality of
contact center tenants.
Since its establishment in 1987, 8x8 has been awarded ninety (90) United
States patents covering a variety of voice and video communications,
signaling, processing and storage technologies.
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