TIBCO Software Inc. TIBX has been selected by NFU Mutual, the UK's leading rural
insurer, to maximise claims management efficiency and enhance its
award-winning customer service.
The multimillion pound project will help NFU Mutual to streamline
claims management processes across its Regional Service Centres. The
automation of certain aspects of the claims handling process is
expected to improve customer satisfaction even further by keeping
members better informed about the status of their case.
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