W.W. Grainger Inc was incorporated in the State of Illinois in 1928. The Company is a distributor of maintenance, repair and operating (MRO) supplies and other related products and services used by businesses and institutions in the United States and Canada, with a presence in Europe, Asia and Latin America. It serves more than 3 million customers through a network of integrated branches, distribution centers, websites and export services. It has centralized business support functions that provide coordination and guidance in the areas of accounting and finance, business development, communications and investor relations, compensation and benefits, information systems, health and safety, supply chain functions, human resources, risk management, internal audit, legal, real estate, security, tax and treasury. These services are provided in varying degrees to all business units. The Company's two reportable segments are the United States and Canada and other businesses include operations in Europe, Asia, Latin America and other U.S. operations. The United States business offers a broad selection of maintenance, repair and operating supplies and other related products and services through local branches, sales representatives, catalogs and eCommerce. A combination of product breadth, local availability, speed of delivery, detailed product information and competitively priced products and services is provided by this business. Products offered include material handling equipment, safety and security supplies, lighting and electrical products, power and hand tools, pumps and plumbing supplies, cleaning and maintenance supplies, building and home inspection supplies, vehicle and fleet components and many other items focused on the facilities maintenance market. Services offered include inventory management and energy efficiency solutions. The Canadian business serves customers through 165 branches, sales and service representatives and 5 DCs across Canada. Acklands Grainger distributes tools, fasteners, safety supplies, instruments, welding and shop equipment, and many other items. The customers can purchase products through Acklandsgrainger.com, a fully bilingual website. Other businesses are the operations in Europe, Asia, Latin America and other U.S. operations. Other businesses includes: Fabory is a European distributor of fasteners, tools and industrial supplies, the company operates in Japan through its 51% interest in MonotaRO Co., the company's operations in Mexico provide local businesses with maintenance, repair and operating supplies and other related products from Mexico and the United States, and Zoro Tools is an online distributor of MRO products serving U.S. businesses and consumers through its website Zorotools.com. The Company faces competition in all markets it serves, from manufacturers that sell directly to certain segments of the market, wholesale distributors, catalog houses, retail enterprises and Internet-based businesses. The Company's business is subject to a wide array of laws and regulations in every jurisdiction where it operates, and compliance with these laws and regulations increases the cost of doing business.
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