Apple Apologizes for Atrocious Maps App, Recommends Alternatives
"At Apple, we strive to make world-class products that deliver the best experience possible to our customers," Apple CEO Tim Cook wrote in a letter to customers this morning. "With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better."
In addition to the apology, Cook has gone as far as to recommend that users seek out alternatives while the company revises and improves its own application.
"While we're improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app," Cook added.
Thus, in an effort to oust Google and create its own Maps App, Apple has produced a product so bad that it now recommends that users try competing products from Microsoft (NASDAQ: MSFT), Google, and Nokia (NYSE: NOK). How was this better than keeping Google Maps for another few years?
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