Expert Explains Where ACA Site Needs Improvements Most

Michael Leavitt, former Secretary of Health and Human Services and founder of Leavitt Partners, a firm that assists with the states implementing the Affordable Care Act, appeared on Monday's Squawk Box on CNBC to discuss the ACA website's struggle to improve functionality amidst heavy scrutiny and criticism.

Leavitt described “two different fronts in this battle,” which include the “political spin battle” and “the logistical challenge of making the system work.”

“I suspect right now that the administration is loosing both, because they're dealing with a reality and not spin,” he said, mentioning there's a lack of transparency within the situation.

Leavitt pointed to reports that many newcomers to the ACA website are unable to complete their transactions.

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“Right now, the administration in my view, has to begin to change tactics," he added. "They've got to begin to look for what I would call the '60 Percent Solution'. They've got to find workarounds that will allow insurers the confidence that, in fact, they'll get paid."

“And then they've got to allow simplified ways of enrolling people or they're going to have to start pushing for pushing the deadline out.”

Jason Cunningham had no position with the mentioned entities while writing this article.

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