Saleforce Reports Offer of LinkedIn-Like Networking Service for Companies

Salesforce.com (NYSE: CRM), theworld's #1 CRM platform, today launched the Salesforce1 Community Cloud,defining the next battleground for customer engagement. For the first time,companies can now create trusted destinations for customers, partners andemployees that are not only personalized and mobile like LinkedIn, butconnected to their business processes. Salesforce.com's ecosystem has alsoembraced the Community Cloud. With 4,000 consultants dedicated to the digitalexperience, Deloitte Digital unveiled a new practice to help customers buildthriving digital communities. Leading global organizations including BritishSky Broadcasting, Cornell University, GE Capital, Honeywell, Key Bank,Pearson, Pono Music, State of Colorado, Tata Communications and Tuck School ofBusiness at Dartmouth are using Community Cloud to connect with customers in awhole new way—propelling salesforce.com into the fast growing $3.5 billionenterprise collaboration market.www.salesforce.com.Comments on the News o "More than 2,000 active communities have gone live since we first offered a communities product just over a year ago," said Nasi Jazayeri, executive vice president of Salesforce1 Community Cloud, salesforce.com. "Based on the success we have seen with customers, tremendous market opportunity and support from our ecosystem, salesforce.com is doubling down on communities with our new Community Cloud." o "The Community Cloud represents an important moment in the industry, ushering in new lattice-like business models for how people work, how they engage their customers, and how they connect," said Cathy Benko, vice chairman and managing principal, Deloitte Consulting LLP. o "Any company can benefit from creating an engaged community," said Vanessa Thompson, research director of enterprise collaboration and social solutions, IDC. "Salesforce.com raises awareness of the immense value of community solutions with Salesforce1 Community Cloud by putting business processes at the center of engagement." o "When you take on a challenge like transforming government, you need a partner to help you connect directly with the community. That's why we work with salesforce.com and use Community Cloud," said Rich Negrin, deputy mayor and managing director, PhillyRising, City of Philadelphia. "Our community members say it all—helping us to empower citizens like Pastor Cookie and Marsha Walls to run a mobile citizen community, and the people of Hartranft and Kensington decrease car burglary by 70 percent."