Five Months Pregnant, in Quarantine, and Running a Multi-Million Dollar Hotel During a Global Pandemic

“Zurich Luxury Apartment”

Switzerland – Apr 2, 2020 – Le Bijou hotel is most recently known for their “quarantine packages”, which offer fully automated, quarantine-safe luxury apartments, in-room healthcare services, and access to private COVID-19 testing.

Behind the scenes, Co-CEOs and spouses, Madeleine and Alexander Hubner, have a system that enables them to run their thriving hotel remotely as a family, continue to raise investments, maintain their health, care for their one year-old, and prepare for a new baby.

The Hubners don’t believe in sacrificing family, or mental health to have huge success in business. On the contrary, their investments in emerging technologies allow the Hubner’s to focus on what matters most: enhancing their guests’ experience, growing their business, and being there for their family.

According to Co-CEOs, Madeleine and Alexander Hubner, Le Bijou’s success during these times is owed to four key principles: Technological advancements (especially in artificial intelligence), remote work, work with entrepreneurs instead of hiring managers, and transparent communication.

Le Bijou was built, and continues to evolve, on these pillars to reduce unpredictability, improve standards of operation, and elevate guests’ experiences. Madeleine and Alexander Hubner’s investments in artificial intelligence enable Le Bijou to provide a seamless, human-free check-in/out process (avoiding the impact of social distancing measures) and tailor the experience to each guest’s individual needs, including greeting the guest with their favorite song and prepared food upon their arrival. Since its inception, Le Bijou has relied on remote workers, and so has developed internal tools and efficient habits, which facilitate coherent remote operations. Rather than hiring managers for each location, Le Bijou works with entrepreneurs, who are typically more accustomed to solving problems and are experienced in working independently. This relieves much of the “boss” responsibilities from the Hubner’s, so they can focus their attention on expansion and family. Most importantly, running a successful business as a family depends on an open line of transparent and unfiltered communication – especially while in quarantine during a pandemic that is actively crushing the global economy. In spite of the circumstances, the Hubner’s are stronger than ever, and their business is prosperous. Le Bijou’s core principles are the very things that saved their business, and sustain their relationship and family from the devastation of COVID-19.

Apple Co-Founder, Steve Wozniak, commented that “Le Bijou is the most elegant, personalized, exclusive hotel in the world…” Even in quarantine from their home in Italy, raising a family, and preparing for a newborn, Le Bijou founders, Madeleine and Alexander, make it look easy to maintain a standard of elite excellence, while also continuing to raise investments for their business, raise their family, and provide white-glove service for their guests, including complimentary housing for healthcare workers.

LeBijou website: https://lebijou.com/

Instagram: @lebijou_switzerland

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