R.R.Donnelley & Sons Co creates, manages, produces, distributes and processes content on behalf of its customers. The Company assists customers in developing and executing multichannel communication strategies that engage audiences reduce costs, drive revenues and increase compliance. The Company operates in the print and related services industry, with product and service offerings designed to offer customers complete solutions for communicating their messages to target audiences. The Company's segments and its product and service offerings include Publishing and Retail Services, Variable Print, Strategic Services and International. The Publishing and Retail Services segments primary product offerings include magazines, catalogs, retail inserts, books, directories and packaging. The Variable Print segment includes the Company's U.S. short-run and transactional printing operations. The segment's product offerings include commercial and digital print, direct mail, labels, statement printing, office products, forms and packaging. The Strategic Services segment includes the Company's financial print products and related services, logistics services, digital and creative solutions and print management offerings. The International segment includes the Company's non-U.S. printing operations in Asia, Europe, Latin America and Canada. This segments product and service offerings include magazines, catalogs, retail inserts, books, directories, direct mail, packaging, forms, labels, manuals, statement printing, commercial and digital print, logistics services and digital and creative solutions. Additionally, this segment includes the Company's business process outsourcing and Global Turnkey Solutions operations. Business process outsourcing provides transactional print and outsourcing services, statement printing, direct mail and print management offerings through its operations in Europe, Asia and North America. Global Turnkey Solutions provides outsourcing capabilities, including product configuration, customized kitting and order fulfillment for technology, medical device and other companies around the world through its operations in Europe, North America and Asia. The primary raw materials the Company uses in its print businesses are paper and ink. The Company's products are distributed to end-users through the U.S. or foreign postal services, through retail channels, electronically or by direct shipment to customer facilities. The Company is subject to numerous rules and regulations, including, but not limited to, product safety, environmental and health and welfare benefit regulations.
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