PFSweb Inc was incorporated in Delaware in 1999. It is a business process outsourcing provider of end-to-end eCommerce solutions. The Company provides these solutions to some brand name companies seeking to optimize their supply chain and to enhance their traditional and online business channels and initiatives. It derives its revenues from a range of services as it process individual business transactions on its clients' behalf. It offers Digital Marketing Services; eCommerce Technology Services; Order Management Services; Customer Care Services; Logistics and Fulfillment Services; Financial Management Services; and Professional Consulting Services. Its solutions support both direct-to-consumer and business-to-business sales channels. The majority of its clients include online retailers as well as technology and consumer goods brands looking to quickly and efficiently implement or enhance business initiatives, adapt their go-to-market strategies, or introduce new products or programs, without the burden of modifying or expanding their technology, customer care, supply chain and logistics infrastructure. Its solutions are applicable to a multitude of industries and company types. The Company maintains management information systems and has automated key business functions using online, real-time or batch systems. These systems enable it to provide information concerning sales, inventory status, customer payments and other operations essential for it and its clients to efficiently manage electronic commerce and supply chain business programs. The Company faces competition from vertical outsourcers, which are companies that offer a single function solution, such as call centers, public warehouses or credit card processors. It occasionally compete with transportation logistics providers, known in the industry as 3PL's and 4PL's third or fourth party logistics providers, who offer product management functions as an ancillary service to their primary transportation services. It also competes against other eCommerce and business process outsourcing providers, who perform various services similar to its solution offerings. The Company is subject to federal, state, local and foreign consumer protection laws, including laws protecting the privacy of its customers' personally identifiable information and other non-public information and regulations prohibiting unfair and deceptive trade practices. The Company is subject to federal, state, local and foreign consumer protection laws, including laws protecting the privacy of its customers' personally identifiable information and other non-public information and regulations prohibiting unfair and deceptive trade practices.
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