United States CX Analytics Market Size Analysis, Share, Growth, Trends and Forecast 2022- 2031

Japan, Japan, Thu, 14 Apr 2022 11:37:03 / Comserve Inc. / -- United States CX Analytics Market With Top Countries Data, Industry Analysis , Size, Share, Revenue, Prominent Players, Developing Technologies, Tendencies and Forecast

"A research report on United States CX Analytics Market was added by SDKI in its database which discusses the product as well as the scope of its market in detail. The report provides the business clients with an in-depth overview of the market, giving an analysis of the market trends, market size, market value and market growth over the forecast period on a compound as well as on a yearly basis. Further, the market study gives an overview of the industry on the basis of several factors such as the geographical extent, market segmentation, growth drivers and challenges prevalent in the market.

Download Sample of This Strategic Report: https://www.sdki.jp/sample-request-77087

United States CX analytics market is projected to grow from $ 1.6 billion in 2017 to $ 3.4 billion by 2023, exhibiting a CAGR of over 13%. Anticipated growth in the market can be attributed to increasing focus on customer retention in business entities and rising penetration of smartphones. Moreover, increasing inclination towards artificial intelligence along with growing competition among companies is further anticipated to fuel growth in the market over the coming years. Among touchpoints, call center segment dominates United States CX analytics market as the number of call centers is increasing in the country.

Years considered for this report:
Historical Years: 2013-2016
Base Year: 2017
Estimated Year: 2018
Forecast Period: 2019–2023

Objective of the Study:
• To define, segment, describe and forecast United States CX analytics market on the basis of touchpoint, vertical, region and company.
• To analyze and forecast United States CX analytics market size.
• To scrutinize the detailed market segmentation and forecast the market size, by segmenting United States CX Analytics Market on the basis of touchpoints, namely, Call Center, Branch, Web and Mobile Website, Email & Others.
• To identify the drivers and challenges for United States CX analytics market.
• To analyze and forecast the market size for United States CX analytics market with respect to touchpoint, vertical, region and company.
• To strategically profile leading players in the market which are driving innovation and technological advancements in United States CX analytics market.

Some of the leading players in United States CX analytics market are: International Business Machines Corporation, SAS Institute Inc., Adobe Inc., Oracle International Corporation, Salesforce.com, Inc., Avaya Inc., Verint Systems Inc., OpenText Inc., SDL Inc., and Tech Mahindra (Americas) Inc.

SDKI performed both primary as well as exhaustive secondary research for this study. Initially, SDKI sourced a list of CX analytics providers in the United States. Subsequently, SDKI conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. SDKI further analyzed the product offerings or variants of major CX analytics providers.

SDKI calculated the market size for United States CX analytics market using a bottom-up approach, wherein data for different components for standard application were recorded and forecast for the future years. SDKI sourced these values from industry experts and company representatives, and these were externally validated through analyzing historical data of CX analytics market to arrive at the overall market size. Various secondary sources such as secondary Company website, company annual reports, press releases, white papers, investor presentations and financial reports were also studued by SDKI.

Key Target Audience:
• United States CX analytics providers
• Research organizations and consulting companies
• Associations, organizations and alliances related to speech analytics
• Government bodies such as regulating authorities and policy makers
• Industry associations
• Market research and consulting firms

The study is useful in providing answers to several critical questions that are important for industry stakeholders such as CX analytics providers, companies, customers and policy makers, about the targeted market segments in coming years in order to strategize investments and capitalize on the growth of market segment.

Report Scope:
In this report, United States CX analytics market has been segmented into the following categories in addition to the industry trends which have also been detailed below:
• Market by Touchpoint:
o Call Center
o Branch
o Web and Mobile Website
o Email
o Others
• Market by Vertical:
o BFSI
o IT & Telecom
o Retail
o Healthcare
o Others
• Market by Region:
o West
o Northeast
o South
o Midwest
• Market by Company:
o International Business Machines Corporation
o Oracle International Corporation
o Salesforce.com, Inc.
o Avaya Inc.
o Others
 

Get a Sample Copy of the Report: https://www.sdki.jp/sample-request-77087

Table of Content1. Product Overview
2. Research Methodology
3. Analyst View
4. Voice of Customer
4.1. United States CX Analytics, By Vertical
4.2. United States BFSI CX Analytics, By Touchpoint
4.3. United States IT & Telecom CX Analytics, By Touchpoint
4.4. United States Retail CX Analytics, By Touchpoint
4.5. United States Healthcare CX Analytics, By Touchpoint
4.6. United States Healthcare CX Analytics, By Touchpoint
4.7. United States CX Analytics, By Department who get to see information gathered from CX Analytics
5. Global CX Analytics Market Overview
6. United States CX Analytics Market Landscape
7. United States CX Analytics Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Touchpoint (Call Center, Branch, Web and Mobile Website, Email and Others)
7.2.2. By Vertical (BFSI, IT & Telecom, Retail, Healthcare and Others)
7.2.3. By Region (West, Northeast, South, Midwest)
7.2.4. By Company
7.3. Market Attractiveness Index
7.3.1. By Touchpoint
7.3.2. By Vertical
7.3.3. By Region
8. United States BFSI CX Analytics Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Touchpoint
9. United States IT & Telecom CX Analytics Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Touchpoint

Get More Info: United States CX Analytics Market"

The dynamic nature of business environment in the current global economy is raising the need amongst business professionals to update themselves with current situations in the market. To cater such needs, Shibuya Data Count provides market research reports to various business professionals across different industry verticals, such as healthcare & pharmaceutical, IT & telecom, chemicals and advanced materials, consumer goods & food, energy & power, manufacturing & construction, industrial automation & equipment and agriculture & allied activities amongst others.

For more information, please contact:

Shibuya Data Count
Email: sales@sdki.jp
Tel: + 81 3 45720790

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