Pune, Feb. 11, 2022 (GLOBE NEWSWIRE) -- Global Call Center Outsourcings market report is expert study that can deliver you with an elaborate analysis of the Call Center Outsourcings. The report covers information about top players, projected size of the market, data and figures to update about where opportunities are in the market, competitor analysis and vendor information. Also, it offers a complete analysis of the key market dynamics, with growth drivers, challenges, restraints, opportunities and trends. Furthermore, receive exact details and statistics associated to Call Center Outsourcings market and its key factors such as revenue, growth, compound annual growth, year-over-year developments, consumption, and production.
Call centers are the business consulting services where expert agents answer calls from the customers etc. The customers could call an organization before, during or after they purchase a product and this could be for their diverse needs. In 2021, the global Call Center Outsourcings market size will be USD million and it is expected to reach USD million by the end of 2027, with a CAGR of % during 2021-2027.
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Competitive Landscape:
Report offers the Call Center Outsourcings market competition landscape and a corresponding comprehensive study of the prominent players in this market, include
By Company
- Aditya Birla Minacs
- Atento
- Concentrix
- Conduent
- Convergys Corporation
- Datacom Group
- DialAmerica
- Firstsource
- Focus Services
- Genpact
- InfoCision Management Corporation
- Inktel Direct
- iQor
- NCO Group
- One World Direct
- Qualfon
- Sitel
- Sykes Enterprises
- SupportSave
- Tech Mahindra
- Teleperformance
- Televerde
- TeleTech
- TELUS International
- Transcom WorldWide
- Ubiquity Global Services
- United Nearshore Operations
- WNS Global Services
- Webhelp
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Market Segmentation:
Call Center Outsourcings market report delivers study of the key trends in each sub-segment of the worldwide Call Center Outsourcings report, with estimates for development at the global, regional and country level and categorized the market based on product type, applications, regions.
Segment by Type
- Inbound Call Services
- Outbound Call Services
- Others
Segment by Application
- BFSI
- Retail
- Government
- IT & Telecommunication
- Defense Aerospace & Intelligence
- Others
Regional Analysis:
- North America (United States, Canada and Mexico)
- Europe (Germany, UK, France, Italy, Russia and Turkey etc.)
- Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia and Vietnam)
- South America (Brazil etc.)
- Middle East and Africa (Egypt and GCC Countries)
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Years considered for this report:
Historical Years: 2016-2021
Base Year: 2021
Estimated Year: 2022
Forecast Period: 2022-2027
Detailed TOC of Global Call Center Outsourcings Market Size, Status and Forecast 2022
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Call Center Outsourcings Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
1.3 Market by Application
1.3.1 Global Call Center Outsourcings Market Share by Application: 2016 VS 2021 VS 2027
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Call Center Outsourcings Market Perspective (2016-2027)
2.2 Call Center Outsourcings Growth Trends by Regions
2.2.1 Call Center Outsourcings Market Size by Regions: 2016 VS 2021 VS 2027
2.2.2 Call Center Outsourcings Historic Market Share by Regions (2016-2021)
2.2.3 Call Center Outsourcings Forecasted Market Size by Regions (2022-2027)
2.3 Call Center Outsourcings Industry Dynamic
2.3.1 Call Center Outsourcings Market Trends
2.3.2 Call Center Outsourcings Market Drivers
2.3.3 Call Center Outsourcings Market Challenges
2.3.4 Call Center Outsourcings Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Call Center Outsourcings Players by Revenue
3.1.1 Global Top Call Center Outsourcings Players by Revenue (2016-2021)
3.1.2 Global Call Center Outsourcings Revenue Market Share by Players (2016-2021)
3.2 Global Call Center Outsourcings Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Call Center Outsourcings Revenue
3.4 Global Call Center Outsourcings Market Concentration Ratio
3.4.1 Global Call Center Outsourcings Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Call Center Outsourcings Revenue in 2020
3.5 Call Center Outsourcings Key Players Head office and Area Served
3.6 Key Players Call Center Outsourcings Product Solution and Service
3.7 Date of Enter into Call Center Outsourcings Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Call Center Outsourcings Breakdown Data by Type
4.1 Global Call Center Outsourcings Historic Market Size by Type (2016-2021)
4.2 Global Call Center Outsourcings Forecasted Market Size by Type (2022-2027)
5 Call Center Outsourcings Breakdown Data by Application
5.1 Global Call Center Outsourcings Historic Market Size by Application (2016-2021)
5.2 Global Call Center Outsourcings Forecasted Market Size by Application (2022-2027)
……..
11 Key Players Profiles
11.1 Aditya Birla Minacs
11.1.1 Aditya Birla Minacs Company Details
11.1.2 Aditya Birla Minacs Business Overview
11.1.3 Aditya Birla Minacs Call Center Outsourcings Introduction
11.1.4 Aditya Birla Minacs Revenue in Call Center Outsourcings Business (2016-2021)
11.1.5 Aditya Birla Minacs Recent Development
11.2 Atento
11.2.1 Atento Company Details
11.2.2 Atento Business Overview
11.2.3 Atento Call Center Outsourcings Introduction
11.2.4 Atento Revenue in Call Center Outsourcings Business (2016-2021)
11.2.5 Atento Recent Development
………
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
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