ITSM Market Size to Increase by USD 3.29 Bn during 2020-2024 | Forecasting Strategies for the New Normal | Technavio

NEW YORK, July 30, 2021 /PRNewswire/ -- Technavio's latest offering, the ITSM Market report provides a detailed analysis on the competitive scenario, the pre- and post-COVID-19 impact on businesses, and the market growth across various regions.

The ITSM market value is anticipated to grow by USD 3.29 billion, progressing at a CAGR of almost 9% during the forecast period.

Market Dynamics

The market is driven by the demand for effective IT service incident and problem management solutions. However, the lack of expertise and knowledge will hinder the market growth.

The advent of advanced technologies is expected to open multiple growth opportunities for players in the market.

Company Profiles

The ITSM market report includes information on the product launches, sustainability, and prospects of leading vendors including Alemba Ltd., Fujitsu Ltd., Broadcom Inc., BMC Software Inc., Atlassian Corporation Plc, AXIOS SYSTEMS Plc, Cherwell Software LLC, Citrix Systems Inc., DXC Technology Co., EasyVista SA, and Hewlett Packard Enterprise Co.

Competitive Analysis

The report includes the competitive scenario which analyzes and evaluates the position of companies based on their market performance. Some of the factors considered for analysis are financial performance over the last 3 years, growth strategies, innovation score, new product launches, investments, growth in market share, etc.

Market Segmentation

  • By End-user, the market is classified into IT and telecom, BFSI, public sector, and others. The market growth in the IT segment will be significant during the forecast period.
  • By Geography, the market is classified as APAC, Europe, MEA, North America, and South America. North America will have the largest share of the market.

Related Reports on Information Technology Include:

Global Managed Security Services Market - Global managed security services market is segmented by Deployment (Cloud-based and On-premise), Geography (North America, Europe, APAC, South America, and MEA), and End-user (SMEs and Large enterprises).
Download Exclusive Free Sample Report

Global Information Security Products and Services Market - Global information security products and services market is segmented by type (hardware, software, and services), geography (North America, Europe, APAC, South America, and MEA), and deployment (cloud security and on-premise security).
Download Exclusive Free Sample Report

Key Topics Covered:

Executive Summary

  • Market Overview

Market Landscape

  • Market ecosystem
  • Value chain analysis

Market Sizing

  • Market definition
  • Market segment analysis
  • Market size 2019
  • Market outlook: Forecast for 2019 - 2024

Five Forces Analysis

  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

Market Segmentation by Application

  • Market segments
  • Comparison by Application placement
  • CM - Market size and forecast 2019-2024
  • ITAM and ITSD - Market size and forecast 2019-2024
  • A and PM - Market size and forecast 2019-2024
  • NM - Market size and forecast 2019-2024
  • Others - Market size and forecast 2019-2024
  • Market opportunity by Application

Market Segmentation by End-user

  • Market segments
  • Comparison by End-user placement
  • IT and telecom - Market size and forecast 2019-2024
  • BFSI - Market size and forecast 2019-2024
  • Public sector - Market size and forecast 2019-2024
  • Others - Market size and forecast 2019-2024
  • Market opportunity by End-user

Customer landscape

  • Overview

Geographic Landscape

  • Geographic segmentation
  • Geographic comparison
  • North America - Market size and forecast 2019-2024
  • Europe - Market size and forecast 2019-2024
  • APAC - Market size and forecast 2019-2024
  • South America - Market size and forecast 2019-2024
  • MEA - Market size and forecast 2019-2024
  • Key leading countries
  • Market opportunity by geography

Drivers, Challenges, and Trends

  • Market drivers
  • Volume driver - Demand led growth
  • Volume driver - Supply led growth
  • Volume driver - External factors
  • Volume driver - Demand shift in adjacent markets
  • Price driver - Inflation
  • Price driver - Shift from lower to higher priced units
  • Market challenges
  • Market trends

Vendor Landscape

  • Overview
  • Landscape disruption

Vendor Analysis

  • Vendors covered
  • Market positioning of vendors
  • BMC Software Inc.
  • Broadcom Inc.
  • Fujitsu Ltd.
  • Hewlett Packard Enterprise Co.
  • International Business Machines Corp.
  • Ivanti Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • SAP SE
  • ServiceNow Inc.


  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations

About Us

Technavio is a leading global technology research and advisory company. Their research and analysis focus on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialized analysts, Technavio's report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio's comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.


Technavio Research
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