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Avaya Cloud Office™ Recognized For Exceptional Innovation - Enabling Users to Leverage Cloud Communications To Empower Their Workforce

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New UCaaS solution receives 2020 Unified Communications Product of the Year Award as Customer Adoption Accelerates

Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced today that its Avaya Cloud Office™ by RingCentral® UCaaS solution has been named a 2020 Unified Communications Product of the Year Award winner by INTERNET TELEPHONY magazine. The award honors the most innovative unified communications products and solutions available over the past twelve months.

Adoption of cloud solutions continues to rise with nearly 65 percent of organizations today using cloud services2, but many customers are still lacking a cloud-based unified communications solution that can meet the needs for people working across multiple touchpoints and devices. Avaya Cloud Office continues to gain momentum with users globally, enhancing the way organizations communicate with customers, partners and colleagues through an all-in-one solution that delivers seamless collaboration across multiple channels. By enabling voice calls, team messaging, meetings, conferencing and file sharing in a single solution, Avaya Cloud Office reduces cost and complexity while empowering workforces to call, meet and message across any device from wherever they are.

"Avaya Cloud Office enables organizations to fundamentally enhance the way their business communicates with clients, partners and across their teams with a simple, all-in-one solution," said Dennis Kozak, SVP, Business Transformation, Avaya. "Regardless of organization size, location or industry, better collaboration is proven to help drive workplace productivity, and as we expand availability for Avaya Cloud Office to new markets globally, we are getting a tremendous response from new users."

Established in 1958, U.S.-based Concrete Supply has steadily expanded its market reach throughout the Carolinas by providing premier, ready mix concrete and superior service to its customers. "As a company that operates a family of businesses employing over 900 people, communications is at the center of everything we do. We produce millions of construction materials annually in 90 production facilities throughout both North and South Carolina and performance problems with our previous system was costing money, time, and most importantly user and customer confidence," said Chris Barbee, Manager, Information Technology, Concrete Supply. "Our interest in the award-winning Avaya Cloud Office solution to digitally transform our business was driven by the mutual focus that both our company and Avaya have on User and Customer Experience, and was strengthened by the speed, ease of use and flexibility the solution provides us in leveraging modern cloud applications."

"Avaya Cloud Office is making it fast and easy for organizations to leverage cloud communications to drive business success and help empower workforces to meet, share and collaborate productively no matter where they are. Our judges were very impressed with the ingenuity and excellence displayed by Avaya in their groundbreaking work," said Rich Tehrani, CEO, TMC, publisher of INTERNET TELEPHONY.

Avaya recently announced the global expansion and general availability of Avaya Cloud Office in Australia, Canada, and the UK along with the availability of several key new features and capabilities including tools to help migrate customers more efficiently and effectively.

Winners of the 2020 Unified Communications Product of the Year Award will be announced and highlighted in INTERNET TELEPHONY magazine online.

Additional Resources

2Nemertes Research, "The Shift to Cloud Report, Q4 2019"

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya Holdings Corp. (NYSE:AVYA). For over one hundred years, we've enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we're committed to innovation, partnership, and a relentless focus on what's next. We're the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. For more information, please visit www.itmag.com. Follow INTERNET TELEPHONY magazine on Twitter or join our Linked In group. Subscribe or visit www.itmag.com.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain "forward-looking statements." All statements other than statements of historical fact are "forward-looking" statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "our vision," "plan," "potential," "preliminary," "predict," "should," "will," or "would" or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company's Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the "SEC") available at www.sec.gov, and may cause the Company's actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company's SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Source: Avaya Newsroom

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