Market Overview

Chicago-Based Home Chef Names Alice Thompson Chief Operating Officer


CHICAGO, Aug. 19, 2019 /PRNewswire-PRWeb/ -- Home Chef, a leading meal kit delivery company, has promoted Alice Thompson to the role of chief operating officer according to founder and chief executive officer Pat Vihtelic. Most recently, Thompson served as Home Chef's vice president and interim head of operations where she led logistics, operations excellence, customer support, food safety and more for the company currently boasting 1800 employees.

Home Chef has ranked number-one in customer satisfaction for two consecutive years among leading meal kit companies, according to Market Force Information U.S. Grocery Benchmark Study. Founded by Vihtelic in 2013, the company merged with The Kroger Co. in late 2018 and currently delivers over 3.5 million meals each month to online subscribers and Kroger grocery store shoppers.

In her new role, British-born Thompson will capitalize on her global business expertise to scale the growing business with the key leadership team she helped develop. She expects to play an essential role in managing the planned business growth as Home Chef seeks to materially increase the size of its operations out of the new San Bernardino production facility announced July 31.

"Since joining our team as an MBA intern, Alice has demonstrated an exceptional ability to evaluate large-scale initiatives, improve system efficiency and ultimately, create a greater experience for our Home Chef customers," said Vihtelic. "Since our inception, simplicity has been our mantra and Alice's contributions have helped us deliver a delightful cooking experience to millions of e-commerce and retail shoppers nationwide," he adds.

Previous career highlights for Thompson include serving as global systems manager for London-based CRCC Asia Ltd. where she managed sales teams across Australia, Italy, the UK, and the US, and led cross-functional initiatives to improve the customer experience. She'll apply that global leadership experience to help achieve Home Chef's ambitious goals.

"Building great teams is essential to our success, and clear communication between them will be vital as we add new products and ramp up our e-commerce and retail business channels," says Thompson. "We will also thoughtfully add more operational technology to ensure our processes scale effectively to manage demand without interrupting our current high levels of customer satisfaction," she adds.

Thompson earned a Master of Business Administration degree from The University of Chicago Booth School of Business and holds a Bachelor of Arts degree from University College London (UK). As an avid traveler, Alice has visited 65 countries including a year volunteering in Latin America.

Thompson added, "It's an exciting time to be at the forefront of technology and product innovation in the food industry and I could not be happier with my new role on the Home Chef leadership team."

About Home Chef

Home Chef is one of the largest meal kit delivery companies in the U.S., with over 3.5 million meals delivered each month. Founded in 2013, Home Chef offers fresh, pre-portioned ingredients and easy to follow recipes delivered weekly and is designed for anyone to be able to cook and everyone to enjoy. The Chicago-based company delivers nationwide. For two years running, Home Chef has been rated #1 in customer satisfaction among leading meal kit companies, according to Market Force Information U.S. Grocery Benchmark Study. Home Chef is a subsidiary of The Kroger Co. (NYSE:KR). Find out more and get cooking at Follow us on Twitter, Instagram and Facebook.

Maris Callahan, Home Chef.
P: 312-771-9201
E: maris.callahan(at)homechef(dot)com


SOURCE Home Chef

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